Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
307 reviews
The Packaging LabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At The Packaging Lab, we pride ourselves on being the only packaging company in the US offering our customers a turnaround as fast as 24 hours, with no minimum order quantity required. Our state of the art online and production facility is coming soon to offer flexible packaging:No minimum order quantitiesNo tooling costsCustom printed packagingOrder online, have it shipped in 24 hours
The Packaging Lab (thepkglab.com) has 307 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 290 reviews with 5 stars · Clear filters
Packaging lab has always been super fast and helpful. They have a personal touch. Reasonable people and high quality. I moved all of our packaging to them and wish they did labels and child resistant because I’d have moved everything else there too!
By Jake B.
The fast response and quick shipment of samples.
By Armelia Y.
From receiving the amazing sample pack, to their communication with me throughout the process, to the BEAUTIFUL bags we received, every single part of ordering from The Packaging Lab exceeded our expectations. We're a new business so the lower minimum order quantities, no design fees, and free FedEx ground shipping were ultimately what helped us choose to engage with The Packaging Lab and we are SO HAPPY we did!
By Planted P.
This past order has been my 3rd since choosing the Packaging Lab to design and make our product pouches. Very Satisfied with the professionalism and courteous customer service. I would like to especially thank Greg who designed my product pouches. I received exactly what I wanted and am very happy I chose the Packaging Lab to design and manufacture our pouch.
By Dean I.
great product, at good prices, flexible production times and faster than expected shipping.
By Stephen D.
Yes Really the sample came free and Fast as per saying. Thanks
By Umesh P.
great experience and great communication
By Lawrence Z.
Boom Shaka Laka! I've used the PKG LAB for a couple of years now, but have finally found my spot for them to propel my brand to the next level, blowing out competition because they don't even know the PKG LAB even exists. Fantastic communication, clear direction and always a GREAT product or they make it right. We had a lot happening at once, there was a mistake, we caught it, the corrected it and there were NO questions asked, they got the job down. That's what a small business is about! Thank you PKG LAB team, you're going places and you're taking us with you! Cheers!
By Mark K.
