Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,463 reviews
PetLabCo.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 9,181 reviews with 5 stars · Clear filters
Your journey by chews have made such a difference to my dog It’s amazing
By Carol S.
Response from PetLabCo.· Apr 20, 2020
Hi Carol, Thank you so much for sharing your story and how our chews have helped to make a difference to your pup's life :) Please keep us updated with his journey, we really want your pup to feel like himself again ❤️ Best Wishes, Petlab Co.
These really helped my dog
By Robin
Response from PetLabCo.· Apr 19, 2020
Hi Robin, We're happy to hear that our products have been of great help to your pup! :) Thanks for your review. It's feedback like this that keeps us all super motivated to keep delivering great solutions for you dog's health <3 Many thanks, -Petlab Co.
Very pleased with these! My 17 year old black lab definitely started walking better since I started giving him the hip and joint supplements. Can’t wait to continue my subscription once things start getting back to normal!
By Alysia H.
Response from PetLabCo.· Apr 19, 2020
Hi Alysia, It's amazing to hear you're already seeing such amazing improvements in your dog's mobility! Thanks a lot for your awesome review! Please keep going and kindly keep us updated with his progress. :) All the best, -Petlab Co.
These pills are awesome, and will say they started working on my Maddox after about 2 weeks, and I would recommend these to anyone, I can't wait till I I continue to get my order back on.i know things are difficult right now, but I will say these are the best and do work.thank you
By Linda R.
Response from PetLabCo.· Apr 19, 2020
Hi Linda, We are pleased to hear that you are happy and satisfied with our product. Glad to hear that it is working well on your dog, Maddox and that you're seeing improvements on him already. Thank you so much for your kind review. We really appreciate it. All the best, -Petlab Co.
I'm still waiting for my order, but I had to mention that Joint Care has made such a difference in our 12 year old Bernese Mountain dog. You can literally see more life in his eyes!!! Thank you!
By msrds1
Response from PetLabCo.· Apr 19, 2020
Hi msrds1, Thank you so much for your kind message. We are thrilled to hear that our chews has greatly helped your dog. It's heartwarming to know that our products make a difference in the lives of many. We hope to hear from you and him again. Your feedback is very valuable to us. Many thanks, -Petlab Co.
This joint supplement has made all the difference in the world for my 4 year old German Shepherd little girl Thank you Petlab for making such a wonderful product! Also, your customer service is Great!
By Frankie H.
Response from PetLabCo.· Apr 19, 2020
Hi Frankie, You're very much welcome :) Thanks a lot for your lovely review. We're grateful that you have allowed us to help her feel young again :) It's heartwarming to know our products make a difference in the lives of many! All the best, -Petlab Co.
My 11 year old mixed breed has been on them for a year and is doing amazing! Gave some to my neighbor to try for her bulldog and she couldn’t believe the improvement! Great product!!
By Deb
Response from PetLabCo.· Apr 19, 2020
Hi Deb, We're happy to hear that your dog has greatly improved with our product. Thank you so much for your kind review. Enjoy your day and we look forward to working with you again in the future! All the best, -Petlab Co.
I had been ordering the chews for a couple of months to help relieve our beloved labrador's arthritis and they seemed to help. Unfortunately we lost her so I cancelled the order. Petlab were extremely sympathetic, they not only cancelled my order immediately, they reimbursed me for the order I had only just received on the proviso I pass the chews on to someone else's pet in need. I have done this. I cannot praise their service enough and wouldn't hesitate to recommend them. Thank you.
By Mrs C W.
Response from PetLabCo.· Apr 19, 2020
Hi Mrs C Winspear, We are extremely thankful to know that you appreciate our efforts. Thank you so much for taking the time, leaving us a review. Sorry to hear about your loss. Wishing you comfort and peace in your time of need. All the best, -Petlab Co.
