Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,463 reviews
PetLabCo.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 9,181 reviews with 5 stars · Clear filters
This product has always been delivered on time and Cassie has a better appetite and her hair has come back she has been on it for 4 Months now and will continue for rest of her life!
By Paula
Response from PetLabCo.· Sep 2, 2026
Hi Paula, We are so happy to hear that our product has made such a positive difference for Cassie! We truly appreciate you sharing your wonderful experience. Thank you for being a part of our community! Regards, PetLabCo.®
Excellent product!
By TOMAS T.
Response from PetLabCo.· Sep 1, 2026
Hi Tomas, Thank you so much for kind words. We appreciate you being a part of our community! Warm regards, PetLabCo.®
Delivery was on time
By Ronnie T.
Response from PetLabCo.· Sep 1, 2026
Hi Ronnie, We are so happy to hear your delivery was on time! We know just how important timely deliveries are when it comes to your pet's supplements. Thank you for sharing your experience! Regards, PetLabCo.®
Dogs love the Probiotic chew!Delivery is very good
By cheryl N.
Response from PetLabCo.· Sep 1, 2026
Hi Cheryl, Thank you so much for your wonderful feedback. We are so happy to hear your dogs are loving the Probiotic Chews and the delivery has been good. Thank you for being a part of our community. Regards, PetLabCo.®
Deliveries arrive on time and Pet Lab communicates clearly and promptly.
By Patti W.
Response from PetLabCo.· Aug 31, 2026
Hello Patti, We're so pleased to hear that your deliveries are arriving on time and that our communication has been clear and prompt! Thank you for sharing your positive feedback with us. Kind regards, PetLabCo.
Very happy with product. Works very well and Comet takes with no problems.😂
By Nikolaus B.
Response from PetLabCo.· Aug 31, 2026
Hello Nikolaus, We're so happy to hear that you're pleased with the product and that Comet is enjoying it without any issues! Thank you for sharing your positive experience. Kind regards, PetLabCo.
Consistent quality. Excellent customer service. Favourable price.
By Patricia T.
Response from PetLabCo.· Aug 31, 2026
Hello Patricia, We're so glad you appreciate our consistent quality, excellent service, and favorable pricing! Thank you for your kind words. Kind regards, PetLabCo.
I love the Probiotics. I have only used it for a month but it seems to be helping. It also seemed to help his gut. I was advised to switch to the Immune Probiotics. I have only been using them a few days but they don't seem to be as beneficial. I noticed him biting his feet again and having mushy bowel movements.
By Patricia
Response from PetLabCo.· Sep 1, 2026
Hi Patricia, We are sorry you and your dog have had this experience. We would love the opportunity to look into this further. Someone from our Customer Experience team will follow up with you shortly to provide support. Regards, PetLabCo.®
