Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13,463 reviews
PetLabCo.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
PetLabCo. (thepetlabco.com) has 13,463 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 1,089 reviews with 4 stars · Clear filters
So far so good with my 10 year old and my 2 year old puppy.
By Mitch A.
Response from PetLabCo.· Jul 30, 2020
Hi Mitch, Thank you for your kind review. We are grateful to you for allowing us to help your dear dog. :) Please keep going on and keep us updated with your dog's progress. We truly appreciate your feedback. All the best, Petlab Co.
I received several supplies prior to needing them. I called and cleared it up and since then, no problems. My dog and I love the dental formula and so do many of my neighbors who are now customers.
By Rosemary F.
Response from PetLabCo.· Jul 30, 2020
Hi Rosemary, It's such an honor to hear that you and your pup are loving our product and that it is working amazingly well on him/her! :) Thanks a lot for your review. Please feel free to share their progress on our social media, we would love to see pictures! All the best, Petlab Co.
your products work!!
By Linnie S.
Response from PetLabCo.· Jul 28, 2020
Hi Linnie, We couldn't be happier to hear that our chews are working so well on your dog and that you're seeing significant improvements in him/her mobility already :) Thanks a lot for your kind review. Remember that we're always here to help and your pup's health is our priority <3 Best, Petlab Co.
When I first ordered at your base in Denver it was a real catastropy, 2 months to receive my order and the parcel was damaged and half of the order missing. But your staff in England were very kind and professional and they sent me my order twice as a commercial gesture. I am very happy now and I could at least start the treatment for my little dog.Thank you very much, I will order again, but I hope the order will be sent from your base in the UK .
By Christa L.
Response from PetLabCo.· Jul 28, 2020
Hi Christa, We are extremely happy to be of your service and we're grateful for your continuous trust and support with our products. Thanks a lot for sharing this with us. Your review makes us so proud of all our efforts and hard work. ❤️ Many thanks, Petlab Co.
Our 8 yr old shitsu is back to playing with toys and running again after just one week of pet cosamine
By JOSEPH S.
Response from PetLabCo.· Jul 31, 2020
Hi Joseph, We're so happy to hear that your fur baby is already improving with our chews. He must be feeling so much better, younger and more agile! :) We're grateful that you have allowed us to help him, please keep us updated about his progress.❤️ Best Wishes, Petlab Co.
The Customer Service was great! Unfortunately, the Itch Relief did not help my dog after 3 months.
By Jefferson O.
Response from PetLabCo.· Jul 27, 2020
Hi Jefferson, Glad to hear that you are pleased with our service :) It saddens us to learn that your dog did not get the relief he/she was looking for with our chews. Please keep in mind that every dog is unique, and therefore the timeframe in which visible results can be seen may also vary. We've worked our hardest to make our products the best they can be, but we also understand that they don't always have the desired effect for every dog. Still, we are extremely grateful for the opportunity to help :) Thank you so much for your kind review and for sharing your experiences with us. We wish you and your fur baby all the best, Many thanks, Petlab Co.
My dog is a 6 yrs old long haired Basset Hound who has allergies. Our vet jokes that she is the "dog in a bubble" since she is allergic to everything including the grass. We have tried many things over the years and things worked for a short period of time and we were back to searching for something to help her. I wipe her down after every walk, especially her pads. I ordered the Itch treats and within 2 weeks she had stopped from chewing on her feet. After 3 weeks the itching is getting better. I would recommend this to anyone who wants to help their pet.
By Pat J.
Response from PetLabCo.· Jul 26, 2020
Hi Pat, It's such delight to hear that our chews have greatly helped your fur baby with her itching problem and that you are pleased with the result you are seeing. Thank you so much for giving it a go! We truly appreciate your feedback <3 All the best, Petlab Co.
The eye treats have worked really great with my dog. He usually has red or goopy eyes and this has helped clear that right up. His eyes are more white and hardly show any goop aside from when he first wakes up.
By Krissy
Response from PetLabCo.· Jul 25, 2020
Hi Krissy, We're over the moon to hear you're already seeing such amazing improvements in him! :) We are so excited to hear about this great progress and we love that you are seeing a transformation. Here's to nice, clean and dry eyes forever more!❤️ Best Wishes, Petlab Co.
