Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
15 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Theorique is listed under Equipment & Associations.
Theorique (theorique.com) has 15 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
Showing 14 reviews with 1 star · Clear filters
Was willing to try it even though it's expensive because they claim to have a hassle free money back guarantee. Well I emailed them 3 times to start a refund process and they have ignored all of them. So I'm out like 40 dollars for deodorant that doesn't work. Do not buy!!!
By Toni P.
Never got mine and they ignored all emails until I had to do a chargeback. Nonexistent customer service...or just a plain old scam.
By Nicholas K.
This company is shady. They do not reply to emails, they will delete your comments from their social media account. They rely strictly on AI content to produce pictures/fake testimonial videos. Overall, very disappointed both with the product and with the people who run this company. Don't get fooled, the packaging is pretty but that is it.
By Natasha
Nowhere on the site does it say where the deorderant is actually made. They only say "formulated in Canada". When I received the deorderant, the packaging said made in China. I reached out twice sending different emails requesting a refund. Their website stated that if you're not happy within 90 days, you get your money back. Zero questions asked. But so far no answer. Feels like a scam. EDIT (March 25/2026): They finally refunded me after I sent multiple emails within a 1 minute span.
By Courtney
fake/fraud company that wont honour their refund and is chinese but poses as Canadian . Their phone number isnt valid, and their marketing practices are shady AVOID -
By Talal al H.
I saw their claims regarding 90 day no questions returns for deodorant, and for someone who has terrible allergies to most brands I thought I'd give it a go. I signed up for the preorder end of Jan but my product didn't ship until I emailed them in mid Feb...the rest reportedly shipped in end of Jan early Feb! I got it and within a week my eczema came out. I followed the refund instructions of shooting them an email. No reply. Another week later, sent a follow up. Nothing. Just tried another email to a different email of theirs. Nada. I would like my money back and no one is responding to my requests.
By Francesca A.
