Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
757 reviews
RV Fridge GuysSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
RV Fridge Guys (thenorcoldguy.com) has 757 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
Showing 414 reviews with 5 stars · Clear filters
Found the right part with fast delivery Unfortunately my frig was beyond repair so I’m going to be able to use the parts ordered. I will be reaching out for return policy
By Brenda Delong B.
Response from RV Fridge Guys· Nov 10, 2025
Great to hear, Brenda!
I needed a part for our camper fridge, I wasn't sure which one and the customer service person suggested a different part and it was the one I needed.
By Abby H.
Response from RV Fridge Guys· Nov 10, 2025
Glad to hear that, Abby!
I had mixed experiences with this company at first I was pretty upset because of some technical issues but they were ultimately my fault and at first it seemed like it was gonna be a bad experience however I trusted the process and it worked out better than I could’ve hope. I ordered a part and my autofill on my phone shipped to the wrong address.. I went thru the process and went through the customer service department, tho it took a lil bit to get it resolved my part finally arrived to my current address and the part was EXACTLY what I was needing. I’m veryyyy pleased with this company and I would recommend using their products if something happens just trust the process and go through the right channels and be patient. I read some of the negative reviews on here and I can’t say I had the same experience. Understand this is a buisness and some times grey areas take time to resolve.
By Saint R.
Response from RV Fridge Guys· Oct 16, 2025
Thank you for the kind words! I'm glad we could right the wrong and get you back underway.
They sent me exactly what I ordered and quickly.My problem was I ordered the wrong item.
By Donald E.
Response from RV Fridge Guys· Oct 16, 2025
Hopefully you've been able to get the correct part! If you need any help, just let us know.
Great experience
By Paul M.
Response from RV Fridge Guys· Oct 16, 2025
So glad to hear it!
So helpful! I called to verify the part needed to replace my refrigerator’s control board. The gentleman I spoke to sent me a link to the part instantly and I was able to order it from the link. I received the control board in a couple of days. I was thrilled with every part of my interaction with RV Fridge Guys!
By Cheryl L C.
Response from RV Fridge Guys· Oct 16, 2025
Great to hear! Thank you for the kind words, Cheryl.
Good part fast shipping
By Dan
Response from RV Fridge Guys· Oct 16, 2025
Thanks, Dan!
Great product fast shipping
By Billy C.
Response from RV Fridge Guys· Oct 16, 2025
Glad you're back underway, Billy!
