Really good!
Really good!
By Mary S.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
454 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The New Primal pioneered grass-fed jerky in the US years ago and has since emerged as a tour de force brand, crossing categories with clean-lable condiments, helping to lead a Whole30-based better-for-you movement across grocery stores nationwide.
The New Primal (thenewprimal.com) has 454 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 424 reviews with 5 stars · Clear filters
Really good!
By Mary S.
Amazing product and incredibly fast delivery!
By Kelly C.
We love all The New Primal products! The snack mates are perfect for the kids lunches! Thank you!
By Adriana M.
Fast shipping, reliable product. Always so delicious!
By Kyndra -.
Response from The New Primal· Nov 19, 2019
Kyndra! Thank you for your support! -The New Primal Customer Service Team
I received a shipment of samples from The New Primal and will ABSOLUTELY buy when I see them in stores. The spicy beef stick was supreme. So tasty and so much better than the old meat sticks we've been used to for years. Thanks New Primal!
By Brittany M.
My kiddos love your BBQ sauce. My 15 year old won't accept any other sugar free BBQ sauce. Thanks for making a sauce we can enjoy.
By Suzanne R.
Love the products and great customer service too
By Jeanine B.
Quick delivery and as advertised.
By Paul
Response from The New Primal· Nov 14, 2019
Paul, We aim to please and we're happy to hear that you're enjoying our products! -The New Primal Customer Service Team