Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
644 reviews
The MailworksSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For nearly four decades, we've helped businesses ditch the status quo and make direct mail simpler, smarter, and more successful. From campaign strategy to the production floor, we do it all in-house, so your mail lands in the right mailboxes on time, every time. And we pair that expertise with the technology and data to make every campaign work harder. It's our job to make yours easier.
The Mailworks (themailworks.com) has 644 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 612 reviews with 5 stars · Clear filters
Have relied on Mailworks to handle my mailing needs for 20 years. That should be evidence enough of the trust I have in this company and my satisfaction in all my dealings with them. Pleasant and responsive staff.
By Mary Grates Stoll, New York State Dental A.
Always great customer service. Kathe Quinn is a pleasure to deal with and is always there to help us.
By Sharon N.
Jen is always very helpful and quick to get back to me with quotes and proofs. The Mailworks also offers very competitive pricing with a high quality product. Would recommend to friends and colleagues!
By TF
I am an employee with Samsung Pay and we have been working with The Mailworks for approximately 2 years now. To put it simply, this is the best mail vendor I have ever worked with (I have worked with at least 5 other mailing companies). Quality, responsiveness and timeliness are all top notch. I would also like to mention Natalie Wonders specifically, she is a BIG part of the reason why myself and Samsung Pay have had such a pleasant and productive working relationship.
By Sean Higgins - Samsung P.
