Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
644 reviews
The MailworksSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For nearly four decades, we've helped businesses ditch the status quo and make direct mail simpler, smarter, and more successful. From campaign strategy to the production floor, we do it all in-house, so your mail lands in the right mailboxes on time, every time. And we pair that expertise with the technology and data to make every campaign work harder. It's our job to make yours easier.
The Mailworks (themailworks.com) has 644 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 612 reviews with 5 stars · Clear filters
I find Mailworks to be an absolutely reliable company. We have been using them for over a decade. They are prompt, extremely helpful, and always go the extra mile to assist you in getting your pieces out. Natalie Wonders, our representative there, is wonderful to work with.
By Ann-Marie Barker S.
They are so fantastic! The cards are beautiful and their customer service is second to none. I won't buy my holiday cards anywhere else!
By Jessica N.
They are helpful and dependable, a pleasure to work with!
By customer
The most amazing customer service by far! Pretty Polite is the epitome of what a business should be- fast, amazing quality, and a commitment to customers that speaks to the pride there is within the company.
By customer
I received my save the dates and they are absolutely beautiful! The whole experience from choosing my cards, making the changes and paying was a breeze! I also love the online chat option too! I definitely recommend this company for your wedding needs!
By customer
We trust The Mailworks to mail our newsletter several times a year. The transactions are always smooth and friendly and they've taken great care of us for many years.
By Retail Council of NYS, Michelle B.
The customer service is excellent! They helped me to make a card I am so excited about!
By customer
Great company to work with. Added my requests to further personalize my christmas cards and they did it super fast. I approved the design on a Monday and it was shipped out on Wednesday. Would recommend to anyone needing this type of service. Also they are able to print names and addresses on the envelopes which saves a lot of time. Thanks for all of your help Brittany!!
By Malissa H.
