Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
644 reviews
The MailworksSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For nearly four decades, we've helped businesses ditch the status quo and make direct mail simpler, smarter, and more successful. From campaign strategy to the production floor, we do it all in-house, so your mail lands in the right mailboxes on time, every time. And we pair that expertise with the technology and data to make every campaign work harder. It's our job to make yours easier.
The Mailworks (themailworks.com) has 644 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 612 reviews with 5 stars · Clear filters
Awesome customer service, everybody I communicated with was so friendly and easy to work with. My cards came out beautiful and were completed and delivered within 3 days of creation! I will continue to use Pretty Polite and recommend them to everyone I know! They are awesome!
By Gina S.
Beautiful Christmas cards and fast service!
By Jill C.
Pretty Polite has created the most beautiful holiday cards we have ever ordered. Their designs are unique, their customer service is top-notch, and the quality of the paper is the best. I would recommend them to anyone! The turn around time for the cards was very quick--I think it was only three days from the time I ordered to the time the cards arrived in my mailbox. Thank you, Pretty Polite!
By Julia
Fast, friendly and knowledgeable. Always willing to go the extra mile to get our mailings out on time. They also guide us on how to save on postage, which is greatly appreciated!
By RMK
Really quick turn around time for our Christmas cards! Quality is excellent, they did a great job printing addresses on the envelopes. Will definitely use again!
By LauraV
The Mailworks is an amazing company, and I would highly recommend them to anyone for their mailing needs. Kathe Quinn is awesome, and I will continue to do my business with her!
By customer
I was a customer if Mailworks while I was employed at Hamilton Printing Co/IBT. My contact was Natalie Wonders and she was always very professional and supportive. Mailing has a huge learning curve so I had to depend on Mailworks and Natalie for answer to questions from my customers. And there were quite a few of them! I learned a good deal about mailing and was always able to give my customers good info and help whenever they called. Great Company!
By Judith R.
As always, I had another great experience with The Mailworks. Their customer service is top notch! They give me an initial schedule for my jobs and like clockwork, they hit every one. What a great experience! I would highly recommend The Mailworks for their mailing and printing services.
By Project Media Group I.
