Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
644 reviews
The MailworksSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For nearly four decades, we've helped businesses ditch the status quo and make direct mail simpler, smarter, and more successful. From campaign strategy to the production floor, we do it all in-house, so your mail lands in the right mailboxes on time, every time. And we pair that expertise with the technology and data to make every campaign work harder. It's our job to make yours easier.
The Mailworks (themailworks.com) has 644 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 612 reviews with 5 stars · Clear filters
Our family ordered Holiday Cards and Birth announcements and I have never experienced such great customer service!!!! Not only did the cards turn out beautiful, but all of the envelopes were addressed and ready to toss in the mail! I would highly recommend using Pretty Polite!!!!
By Anna
Pretty Polite was super easy to order through with so many options for what I was looking for and their staff was just as easy to get in touch with for answers to all my questions. Would happily use them again and highly recommend their services to anyone!
By Casey D.
I’ve worked with Pretty Polite for the past three years on my holiday cards. They have worked with me to customize my cards based on very specific feedback I’ve given and the cards have turned out amazing! I really enjoy working with Pretty Polite and highly recommend them to anyone looking for premium service and custom design options. They also pre-address all envelopes which is super helpful!
By Caitlin D.
Brittany knocked it out of the park again this year! I’ve gotten our holidays cards from Pretty Polite the past couple years and I couldn’t be happier with them. Great customer service, beautiful design and a quick turnaround! I’ll definitely be using them again.
By Jenna R.
I have ordered many pieces from Pretty Polite and they are on point with every card I send. I just had my holiday cards done and turn around time was fast and the service was excellent! You will LOVE the quality of workmanship done. I highly recommend Pretty Polite!
By Martina B.
This is my second year using Pretty Polite, and I could not be more excited about our Christmas Cards!! I love the holiday card designs that Pretty Polite had to choose from. There are also several customizable upgrade options that are available to choose from to really make our cards pop. After my order was placed, I received my proof the next day. Our order was then printed and shipped out within the next couple of days. Everything was so speedy and timely. One of my favorite things about Pretty Polite is that they take care of address printing for you. I was so excited to mail out our cards after seeing how beautiful they were. Fabulous company and a fabulous team of folks to help if you have questions!
By Stephanie
Brittany was a pleasure to work with! The process was seamless, stress-free, and fun! I always heard back in a timely manner about any issues and Brittany went above and beyond to make sure I was satisfied with my final product! I cannot recommend Pretty Polite Print Boutique highly enough! Extremely reasonable pricing and beauuuuuutiful products.
By Jacqueline S.
Pretty Polite and their team were a true joy to work with. When it came time to make our save-the-dates and invitation suite, I had a specific vision in mind. Nicole was able to find an artist, Lianna, who not only could see my vision, but created breathtaking one of a kind pieces for me. They both kept in constant contact with me. Any I needed, they didn’t hesitate to help. My experience was 100% stress free because of them and I’m forever grateful to them. You’re guided through the whole process by top notch experts. When my suite was being made, my parents were both going through some harrowing ordeals. One of the greatest things for me was showing them each piece as it was created. Their faces would light up. My suite is beautiful, personal and unique. I couldn’t recommend Pretty Polite any higher.
By Erin
