Flawless,Perfection,Exceptional…
Flawless,Perfection,Exceptional customer service
By Maria
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
644 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For nearly four decades, we've helped businesses ditch the status quo and make direct mail simpler, smarter, and more successful. From campaign strategy to the production floor, we do it all in-house, so your mail lands in the right mailboxes on time, every time. And we pair that expertise with the technology and data to make every campaign work harder. It's our job to make yours easier.
The Mailworks (themailworks.com) has 644 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 612 reviews with 5 stars · Clear filters
Flawless,Perfection,Exceptional customer service
By Maria
Another flawless order from Pretty Polite! Thanks for the help Maigan!
By Bethany K.
I had a wonderful experience working with this company. They were able to create my wedding invitations exactly as I had dreamed them in my head. There was a small mistake on the envelopes, and the sent me brand new ones, free of cost! They were very responsive, and easy to work with. I will definitely order from them in the future!
By Chelsea
First time ordering cards from Pretty Polite. Awesome experience! They customized my cards to perfection with quick turn around. Nicole was an excellent rep and made sure I was happy. When I received my cards and pre addressed envelopes in the mail, I was so impressed with the packaging. I could tell they take great pride in their product and make sure you have a smile on your face when opening the box. I will definitely be ordering again! Thank you Pretty Polite.
By Julie
Amazing company, loved our thank yous! We will be using in the future for our baby announcement!
By customer
Maigan was amazing and stayed on top of my shipment, which I really appreciate because my bridal shower is this Sunday. Thank you again!
By MELANIA O.
Bomb status - easy to work with, quick turn around on changes, and great designs and templates to start with!
By Terence
This is one of the best experiences I've ever had with a printing company! Thank you ladies so much for all your help with the 3,000 invitations that I needed friends.
By Kalyn M.