Order not received
I never received my items
By Miriam B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
77 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LORENCE was created for the sole purpose of bringing together new and exclusive products. We endeavour to be constantly engaged, maintaining close ties to designers and trend setters.
Lorence (thelorence.com) has 77 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 29 reviews with 1 star · Clear filters
I never received my items
By Miriam B.
The product is not clean and torn, I want a replacement
By Ahlam F.
The purse looked different than pictured. It was less pigmented and two toned. Additionally, the threading was already loose and the product appeared smaller than pictured.
By Renee A.
After the order the chart has been updated without any explanation and one item was taken from the order. Instead of 4 I received 3 items. This was suppose to become ambassador. I would never be ambassador of someone so unprofessional.
By Barbara N.
Y😔😔😔😔😔😔😔😔😔😔😔
By Nazar D.