I have several devices
I have several devices. All with a specific use for me. I have had a couple of issues and the customer service was awesome. I will continue to use this company.
By Michael “Dan” D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
99 reviews
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New Jersey-based The Kind Pen has quickly become one of the most trusted brand names in the industry. The Kind Pen vaporizers are an effective delivery system that offers a healthy and affordable alternative to crude resin-filled pipes and bongs. The Kind Pen offers the perfect balance of potency and discreet portability for consumers. With five clicks and a deep breath, The Kind Pen is letting people taste the world in a wonderful new way.
The Kind Pen (thekindpen.com) has 99 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 77 reviews with 5 stars · Clear filters
I have several devices. All with a specific use for me. I have had a couple of issues and the customer service was awesome. I will continue to use this company.
By Michael “Dan” D.
I have several Kind vaporizers, for 0,5 to 2.5g cartridges. All have worked great, except for one with charging issues. I reported the issue online and the vaporizer was immediately replaced, no questions asked. Great company!
By Thomas M.
Love the products! Great construction, durable, lots of styles, easy to use, and great battery life! I highly recommend anything they make!
By John P.
Great products, great prices and excellent support before and after the sale. Kindman knows how to turn a customer into a repeat customer.
By Consumer
Great company. Service was fast and efficient. They have superior products. Will definitely order again.
By Roger S.
The equipment functions as describe and has been a new way for me to enjoy relaxing again. I would highly recommend the dry herb vapes. It was though communication and discussion that I now understand how to use it properly. I recommend The Kind Pen as a righteous organization with you the customer in mind.
By Thomas L.
The best little 5 10 side load battery I've ever had. Enthusiastically checking out all of Kind Pen's devices.
By R.Miller
First of all let me say I love ❤️ my deezy lasted for over a year with heavy use until it got dropped while hot big bummer anyway thank you for honoring your lifetime warranty. You guys have a great team and wonderful product. Don't change a thing. The Kind Pen is my #1 for vaporizers
By john W.