Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
99 reviews
The Kind PenSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
New Jersey-based The Kind Pen has quickly become one of the most trusted brand names in the industry. The Kind Pen vaporizers are an effective delivery system that offers a healthy and affordable alternative to crude resin-filled pipes and bongs. The Kind Pen offers the perfect balance of potency and discreet portability for consumers. With five clicks and a deep breath, The Kind Pen is letting people taste the world in a wonderful new way.
The Kind Pen (thekindpen.com) has 99 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 77 reviews with 5 stars · Clear filters
Im an old guy, new to the vape world. The products were easy to use and fit inconspiculously in any pocket. And the free replacement guarantee is great. The never asked questions and replaced my lost mist immediately. The Kind Pen is absolutely my go to.
By Michael W.
Response from The Kind Pen· Aug 13, 2024
Thank you for your support.
I’ve always enjoyed Kind Pen products but their customer service is where they really shine. I’ve put more of their products through the washing machine than I’d care to count and every time they replace it, no questions asked. I’ve started buying them for all my friends because I feel bad getting so many replacements for free… By now I’ve tried quite a few of their vaporizers and they’ve all be stellar!
By Connor D.
Response from The Kind Pen· Aug 13, 2024
Thank you for your support.
To date, I have purchased 5 items from The Kind Pen. We love The Breezy and actually bought 4 and still own 3. Not paying attention to their lifetime warranty or registering my devices were the only mistake I've made so far! I just filed my first claim for one of my Breezy's. Here's hoping the warranty process is just as easy. The only complaint I've had is usually the shipping eta has changed at least once, with every purchase. It's only a problem when you're too excited to wait.
By A P.
Response from The Kind Pen· Aug 13, 2024
I absolutely love my OG JAMS flower vaporizer. I first bought the Deezy but eventually upgraded to the OG JAMS. I absolutely love everything Kind Pen. I have never had any issues or questions that they didn't help with. Customer service is great as well.
By Chris L.
Response from The Kind Pen· Aug 13, 2024
Thank you for your support!
Over the years I've purchased The Mist and The Kind Key vape pens. Once, one had a leak. I still used it for months, then opted to use the warranty to get a replacement. Sure, you spend like $10 for a replacement. I think they are great. Minus one leaky pen? The product quality was great and the customer service was always fast and friendly. I've been a customer for years and people still compliment my pens years later. I really dig that they are low profile and easy to stash in my purse without overheating. I recommend The Kind Pen company to anyone that asks me. Totally worth it. I'm grateful for the experience and the products I've purchased. SuLee
By S L.
