A little slow with emails
A little slow with emails, over24 hrs. But offer exchanges with no return!! Very good customer service policy!
By molly W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
449 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
IUGA is a yoga sportswear brand that is dedicated to ultimate comfort. Utilizing our unique and innovative fabrics such as ButterLab™ and HeatLab™, we provide over 5 million yoga enthusiasts with an unrivaled comfortable experience and high-value products and services. Committed to creating value for our customers with premium products, our brand has earned recommendations from multiple authoritative media outlets and garnered over 80,000 positive customer feedbacks. At IUGA, comfort is at the core of our brand strength and mission. Upholding our promise of "Nothing but Comfort", we ensure that every user enjoys a comfortable experience in both sports and life.
IUGA (theiuga.com) has 449 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 422 reviews with 5 stars · Clear filters
A little slow with emails, over24 hrs. But offer exchanges with no return!! Very good customer service policy!
By molly W.
I made an error while ordering. Customer service was great about replacing what I received at no cost to me.
By Mary Falcone I.
Great yoga pants with pockets. True to size
By Happy IUGA C.
Response from IUGA· Nov 6, 2025
It’s wonderful to hear that you had a great experience with IUGA. Thanks for being part of our journey!
I am in love with my IUGA leggings! I haven’t been this excited for leggings in a long time! The butter lab collection is my favorite ! Also the way they hug don’t peachy….ohhhhh! Their customer service is the best! I needed help with sizing and they were fast and kind!
By Vanessa T.
Response from IUGA· Nov 4, 2025
Your positive feedback gives us the motivation to keep raising the bar—thank you!
Love my IUGA leggings and the customer service was fantastic! highly recommend.
By FE
Response from IUGA· Nov 3, 2025
Thank you for trusting us! We'll do our best to keep delivering pieces you'll love.
Great customer service, great quality of clothing
By lmassie88
I placed my order not knowing what to expect because of past, unpleasant experiences with other heavily-advertised leggings companies on IG. These leggings are the real deal! I received my package in just a couple of days. They are soft, comfortable and the material is of medium weight, not too warm or too thin. They are squat-proof and the color is rich and true as advertised. I do recommend sizing down if you have a muscular build and/or prefer a more compressive fit.
By Lillian
Got the thermal leggings and I love them. Definitely very supportive, specially in the stomach area. Also provides enough warmth during the cold weather.
By Valued Visit A City U.
Response from IUGA· Nov 3, 2025
Your positive feedback gives us the motivation to keep raising the bar—thank you!