Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
341 reviews
ICEGIANTSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ICEGIANT ain’t just a brand—it’s the street’s loudest whisper. We serve moissanite, diamonds, and grillz with real heat. If you wear it, say it proud: IGT got me iced. I
ICEGIANT (theigt.com) has 341 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 302 reviews with 5 stars · Clear filters
Great fast service. Professional and good product.
By BERNARDO M.
Response from ICEGIANT· Feb 10, 2026
Thanks for the great feedback! We’re so glad you’re happy with the service and the product. We appreciate your support and hope to see you again soon!
It took a while to get my grillz made, but the most important thing was, it came right before I needed them. I purchased these as a 35th bday gift to myself. As a woman from the south, it’s part of our culture. I was soooooo so happy with the quality, fit, and overall look of my purchase. I don’t think any other company could’ve delivered this quality. The customer service went above and beyond any I’ve ever experienced. I will be purchasing again!
By Jamilah D.
Response from ICEGIANT· Feb 2, 2026
Happy 35th Birthday! We are beyond honored that we could be a part of such a special milestone for you. Hearing that your grillz represent a piece of home and culture makes what we do so much more meaningful. We know the wait can be nerve-wracking, so we’re thrilled they arrived just in time for your celebration. Thank you for trusting us with your vision—you deserve to shine
Gary was very helpful and made it very easy for me to know what’s happening with my order and overall was amazing
By Moeez M.
Response from ICEGIANT· Feb 2, 2026
We’re so glad you had a great experience with us! Clear communication is something we strive for, and it’s wonderful to know Gary made the process seamless for you. Thank you for choosing us, and we look forward to serving you again soon.
I had a great experience with customer support following a request to return a ring and have it resized and customized a different color. Shipping process was fast & support walked me through flawlessly via text, while keeping me updated through the entire process. Which also included follow up’s & videos of the product prior to final shipping. Super excited to receive my items! Thank you again so much
By JD
Response from ICEGIANT· Jan 21, 2026
Thank you! We're so glad the text updates and videos made your customization process easy. We can’t wait for you to receive and wear your new ring!
Excellent customer service. They contacted me before I even needed to do anything and made sure I was well informed and updating during the whole shipping process. They really care about their customers and the quality of their product is also amazing and precise. I bought the watch case for the galaxy watch ultra and it has to be one of my best purchases ever. Absolutely no regrets!
By Deezy
Response from ICEGIANT· Jan 11, 2026
Wow, hearing that the Galaxy Watch Ultra case is one of your best purchases ever absolutely makes our day! We believe in keeping you in the loop before you even have to ask, so we're thrilled you appreciated the proactive updates. Thanks for trusting ICEGIANT—enjoy the upgrade to your watch!
Everything went smoothly from the start, and the piece is 🔥 8" 5mm Cuban moissanite bracelet. Blings bright in light Quick delivery service would recommend buying from them.
By Iuka
Response from ICEGIANT· Jan 11, 2026
That 5mm Cuban is a classic choice! We're super happy to hear the process was smooth and that you're loving the shine. Thanks for the recommendation!
From start to finish, this business was on point! Crafted my two grillz to perfection! Thanks icegiant!
By Lexington E.
Response from ICEGIANT· Jan 11, 2026
Thank you! We are thrilled that the process was smooth from start to finish and that the craftsmanship met your expectations. Enjoy the new grillz!
Top notch service. With you every step of the way until the product touches down at your doorstep. The grill i ordered, amazing craftsmanship. Shout out Gary at IGT!
By A J.
Response from ICEGIANT· Jan 8, 2026
Thanks for the love! I'm glad I could be there every step of the way. Enjoy that new grill! – Gary
