Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,236 reviews
The iFISH StoreSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 322 reviews with 4 stars · Clear filters
The nicest and the best seller wver
By mike R.
Response from The iFISH Store· Dec 11, 2024
Hi Mike; Thank you so much for your kind words! We’re glad to hear you had such a positive experience. It means the world to us to know that we could meet your expectations. We look forward to serving you again soon!
Quick service
By Rose F.
Response from The iFISH Store· Nov 23, 2024
Hi Rose; Thank you for taking the time to post a review on your recent experience with us. We work very hard to deliver happy, healthy fish and are glad you were pleased with our quick service! We look forward to serving you again in the future!
Good quality of fish
By James W.
Response from The iFISH Store· Sep 25, 2024
Hi James; Thank you for your feedback! We're very glad to hear that you're happy with the quality of the African Cichlids you received. We work hard to provide the healthiest and most vibrant fish for our customers, and it's great to know we met your expectations. If you ever need more or have any questions, feel free to reach out. Thanks again for choosing us!
The fish were delivered as promised and a refund was generated immediately for the single fish that expired My problem is that my tanks are professionally maintained and I still have lost 7 fish in the month since delivery. 3 died in the first two days.
By Stephen B.
Response from The iFISH Store· Jul 28, 2024
Hi Stephen; Thank you for notifying us about the fish that perished within 48 hours. We were happy to issue a refund. We'd really like to look further into which of the other fish perished within a month after acclimation and what you observed. Perhaps some feedback from the person that professionally maintains your tank may also help us determine the root cause. If you'd like to open discussions to look into this further, please forward any more insight and observations you may have to us at [email protected]. Thank you!
Very fast delivery and easy to work with, the only reason that I gave only four stars is because out of the four Plecos that I ordered I thought that I would get at least one female, but they are all males.
By Charles W.
Response from The iFISH Store· Jun 18, 2024
Hi Charles; Thanks for leaving us a review! We're sorry you were disappointed in receiving all male Plecos. Next time around, if you would like to include a note with your order on gender preferences, we'll do the best we can to accommodate you. In the meantime, we hope your Plecos are doing a good job cleaning up your tank!
As always, they did an excellent job of selecting, packing and shipping eight beautiful and healthy cichlids. We utilized their Easy to follow acclimation process and release them into our hospital/quarantine tank, intent upon transferring them after two weeks observation into our main 60 gallon Cichlid tank. However, very mysteriously and sadly, after 10 days of seeming very healthy and happy free-swimming in the tank, which had perfect water parameters, aeration, filtration, etc., suddenly overnight they all perished!!!! We have worked with Frank and Valerie for a couple of years now and they are very helpful, knowledgeable, and generous people who have always provided excellent service and beautiful specimens… With this unfortunate situation being no-fault of theirs, we will want to order from them again!
By Lsrry M.
Response from The iFISH Store· Jun 8, 2024
Hi Larry; Thank you for your kind words and being so communicative with us as we tried to help you figure out what happened with this last order of Cichlids. We really appreciate your recurring business and enjoy being able to answer any questions that you have concerning your fish and tank conditions. It’s always a pleasure to work with someone who provides all of the information we need to really be helpful. We look forward to fulfilling your aquarium needs again in the near future. And in the meantime, Carpe Diem!
My experience with the fish store was awesome. I have purchased fish online for years and these guys have treated me like a customer. The fish I get part three times better than the ones I get another online sources. I would recommend the fish store to anyone buying fish online. Check them out!
By Michael S.
Response from The iFISH Store· May 21, 2024
Hi Michael; Thanks so much for your awesome review of your positive experience with us. We highly value your repeat business and feedback. We really focus on our customer service and are always happy to hear back from our customers when they sense that extra effort. We look forward to meeting your aquarium needs again in the future!
It's pretty good. I don't think the fish are real size they say they are.
By Charles J.
Response from The iFISH Store· Apr 1, 2024
Hi Charles; Thank you for your feedback. We're very sorry you were disappointed in the size of your Cichlids. You had ordered mostly juveniles and they run between 1.5 to 2 inches. We're quite sure that with optimal tank conditions and a healthy diet, the will grow quickly and show their distinctive colors and markings. Should you have any issues with growth, please feel free to contact us at [email protected].
