Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
358 reviews
The Hookah LabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2019, The Hookah Lab is one of America's premier online hookah stores that offers an industry-leading selection of hookahs, hookah flavors, natural coals, and accessories. Our knowledgeable customer service crew is always ready to help and to ensure you have a pleasant shopping experience. In our hookah shop, you can find all your favorite shisha tobacco flavors and accessories for your hookah in one location.
The Hookah Lab (thehookahlab.com) has 358 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 283 reviews with 5 stars · Clear filters
After a misunderstanding, I received my third order,very happy! Thank you!
By Dana C.
Response from The Hookah Lab· Dec 8, 2025
That’s wonderful to hear! We’re glad everything got sorted out and that your third order arrived safely. 😊 Thank you for your patience and support!
Help center team responded quickly and was very helpful in resolving my issue and stayed with me every step of the way
By Shaequan E.
Response from The Hookah Lab· Dec 6, 2025
Thank you so much for your kind feedback! We’re really glad to hear that our Help Center team was able to assist you quickly and support you throughout the entire process. We always aim to provide a smooth and helpful experience, and it means a lot to know we were able to resolve your issue. If you ever need anything else, we’re here for you!
Great company and the only online store I buy my hookah needs from
By Alfonso
Response from The Hookah Lab· Dec 3, 2025
Thank you so much for the amazing feedback! We’re truly grateful to be your go-to store for all your hookah needs. Your support means the world to us, and we’ll keep working hard to give you the best products and service every time. If you ever need anything or have suggestions, we’re always here to help
Great price speedy delivery
By vikki E.
Response from The Hookah Lab· Dec 2, 2025
Thank you! We’re glad you’re happy with the price and fast delivery!
Quick delivery. Great service.
By BX
Response from The Hookah Lab· Nov 26, 2025
Thank you so much! We're glad to hear you enjoyed the quick delivery and great service. If you ever need anything, we’re here to help!
it was great while it lasted !
By Armin J.
Response from The Hookah Lab· Nov 20, 2025
It really was great while it lasted! If there’s anything you need or if you ever decide to come back, I’m always here to help.
All went well, good product.
By Oleksandr Z.
Response from The Hookah Lab· Nov 7, 2025
Thank you so much! We're glad everything went smoothly and that you’re happy with the product!
product arrived on time & as represented. I would order from them again.
By Jessica G.
Response from The Hookah Lab· Nov 7, 2025
Thank you! We really appreciate your trust and support!
