Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
358 reviews
The Hookah LabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2019, The Hookah Lab is one of America's premier online hookah stores that offers an industry-leading selection of hookahs, hookah flavors, natural coals, and accessories. Our knowledgeable customer service crew is always ready to help and to ensure you have a pleasant shopping experience. In our hookah shop, you can find all your favorite shisha tobacco flavors and accessories for your hookah in one location.
The Hookah Lab (thehookahlab.com) has 358 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 283 reviews with 5 stars · Clear filters
The Hookah lab always delivers in a timely manner, and their products are always high-quality !
By RiLynn J.
Response from The Hookah Lab· Feb 10, 2026
Thank you so much for the kind feedback! We’re happy to hear you’re always satisfied with our delivery and product quality. We truly appreciate your support!
I always enjoy all my products and love your quick shipping and delivery.
By Charisse
Response from The Hookah Lab· Jan 27, 2026
Thank you so much! We’re really happy to hear you enjoy the products and our quick shipping. We truly appreciate your support!
Excellent service and tnxx 👍
By Jamie D.
Response from The Hookah Lab· Feb 3, 2026
Thank you very much! We really appreciate your kind words and support. Enjoy, and we’re always here if you need anything.
Even though on the shop app it said it was cancelled it still arrived
By Jared H.
Response from The Hookah Lab· Jan 19, 2026
Thank you for letting us know. Sometimes the Shop app status can lag or update incorrectly, but we’re glad to hear the package still arrived. If you have any questions or need help with the order, please feel free to reach out.
Fantastic! Beautiful hookah. Very solid construction, high quality. My husband was thrilled.
By Andrea
Response from The Hookah Lab· Jan 16, 2026
Thank you for the wonderful feedback! We’re so glad to hear your husband loved it and that the quality and craftsmanship impressed you. Enjoy the new hookah!
Very good quality….the ICON HOOKAH! And good service.👍
By Ciprian S.
Response from The Hookah Lab· Feb 3, 2026
Thank you so much! We’re really glad you’re happy with the ICON HOOKAH and our service. Enjoy it, and we truly appreciate your support!
We enjoy using The Lab due to the hight selection, prices and AMAZING Customer service and quick shipping.
By Shelly Z.
Response from The Hookah Lab· Jan 8, 2026
Thank you so much for the kind words! We’re thrilled to hear you enjoy our selection, pricing, and amazing customer service. We truly appreciate your support!
Shisha arrived right on time
By Jared B.
Response from The Hookah Lab· Jan 2, 2026
Thank you for your feedback! We’re happy to hear your shisha arrived right on time and appreciate your support.
