The customer service is not good
The customer service is not good as their shipping service. They barely respond to their customer.
By Amer
The Fair Hearing score
4.4/ 5
Great
358 reviews
The Hookah LabRating distribution
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What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About The Hookah Lab
Established in 2019, The Hookah Lab is one of America's premier online hookah stores that offers an industry-leading selection of hookahs, hookah flavors, natural coals, and accessories. Our knowledgeable customer service crew is always ready to help and to ensure you have a pleasant shopping experience. In our hookah shop, you can find all your favorite shisha tobacco flavors and accessories for your hookah in one location.
The Hookah Lab (thehookahlab.com) has 358 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
- Also known as
- thehookahlab.com
- Website
- thehookahlab.com
- Category
- Smoking & Tobacco
- Listed on The Fair Hearing
- 2026