Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
358 reviews
The Hookah LabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2019, The Hookah Lab is one of America's premier online hookah stores that offers an industry-leading selection of hookahs, hookah flavors, natural coals, and accessories. Our knowledgeable customer service crew is always ready to help and to ensure you have a pleasant shopping experience. In our hookah shop, you can find all your favorite shisha tobacco flavors and accessories for your hookah in one location.
The Hookah Lab (thehookahlab.com) has 358 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 283 reviews with 5 stars · Clear filters
Super fast shipping and a decent selection of Fumari flavors. Looking forward to doing business again in the future.
By Lauren M.
Response from The Hookah Lab· Mar 19, 2025
Thank you for your support! We're glad you enjoyed the fast shipping and our Fumari selection. Looking forward to serving you again soon! 🚀🔥
I received everything in a timely fashion and will packaged. Authentic product.
By Jonathan B.
Response from The Hookah Lab· Mar 6, 2025
Thank you for your kind words! We’re so glad to hear that you received your order on time and that you’re happy with the packaging and product authenticity. If you ever need anything else or have any questions, feel free to reach out. We appreciate your support!
Many things among the communication. Good prices, great service and support.
By Manuel J. F.
Response from The Hookah Lab· Mar 3, 2025
Thank you for your kind words! We truly appreciate your support and are glad to hear that you're satisfied with our prices, service, and communication. If there's anything else we can do for you, just let us know! 😊
Quick shipping, authentic, and great price compared to other websites. Already purchased another rig.
By Jason G.
Response from The Hookah Lab· Feb 24, 2025
Hello, Thank you for your support! We're glad you enjoyed the quick shipping, authenticity, and great pricing. We appreciate your repeat purchase and look forward to serving you again!
Purchasing expirience was great, however you guys should change shipping provider, it took USPS 2 weeks to deliver it to me! But the hookah lab itself 5 stars, thank you
By Ivan G.
Response from The Hookah Lab· Feb 24, 2025
Thank you for your kind words and for sharing your feedback! We're glad you had a great purchasing experience with us. We understand the frustration with shipping delays, and we truly appreciate your patience. We'll definitely take your suggestion into account as we work on improving our shipping options. Enjoy your hookah, and we hope to serve you again soon!
Always have a good time with friends. Especially because they all love the adyla mi amor flavor. And now we have access to buying it instead of waiting on others to get it
By Melanie D.
Response from The Hookah Lab· Feb 10, 2025
That’s awesome! Glad to hear you and your friends are enjoying the Adalya Mi Amor flavor. Even better that you can now get it hassle-free! Let us know if you ever need anything else. Enjoy!
Its original and they the best guys, make a good prices for the shisha
By עודיי ס.
Response from The Hookah Lab· Feb 7, 2025
Thank you! We’re glad you’re enjoying the authentic products and great prices. We appreciate your support!
It took a bit longer to arrive. This was without a doubt was weather related. Besides the Black Burn Raspberry was worth the wait.
By Patrick R.
Response from The Hookah Lab· Feb 7, 2025
"We appreciate your patience! We're glad to hear the Black Burn Raspberry was worth the wait. Weather delays can be tricky, but we're happy it arrived safe and sound!
