5/5 stars
It’s great had and issue where I was sent the wrong fragrance and they got to me super fast and sent me a new one all colognes smell great and customer service is equally as good I recommend you try it you won’t regret it
By Rich
Monday, November 9, 2026 · Customer reviews of US businesses
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238 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Thehok is listed under Cosmetics & Makeup.
Thehok (thehok.com) has 238 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 122 reviews with 5 stars · Clear filters
It’s great had and issue where I was sent the wrong fragrance and they got to me super fast and sent me a new one all colognes smell great and customer service is equally as good I recommend you try it you won’t regret it
By Rich
Staff was outstanding
By Jeffrey M H.
Fast and efficient i appreciate the help thank you
By Adam E.
So there was a misunderstanding about my order ( embarrassingly on my part) but these guys responded pretty quickly to clarify. Definitely thought i got scammed but they 100% fulfilled their end of the bargain. Truly would recommend. Forgot to mention, but the colognes i bought smell pretty damn good- especially for the price. i never paid for the designer they’re “inspired” by, so i dont really have a good bar to compare them to but I definitely will buy again when I run out.
By Consumer
Honestly, I was a little skeptical at first and wondered if this was a legitimate company, but the price was tempting enough that I decided to give it a try. I’m really glad I did! I was genuinely impressed with the quality. The fragrances are remarkably close to the originals, and I’ve already received compliments from my wife. The LV Imagination-inspired fragrance is definitely one of my favorites — it’s subtle, fresh, and creates a really nice overall vibe without being overpowering. Another big plus is the customer service. They were quick to respond and answered all of my questions clearly. Overall, I’m very happy with my experience and would definitely recommend giving them a try!
By snehith Y.
Extremely happy with everything I bought here and the customer service is amazing.
By Anthony
I’ve been extremely impressed with the customer service! Communication has been excellent, responses are always fast, and shipping has been quick. It’s clear they truly care about their customers and providing a great experience. Highly recommend!
By Zac M.
we to start we ordered 2 different fragrances and one tuned out amazing but the other had issues and we contacted them and we worked with a gentleman named Steven and he did an amazing job of correcting the situation and got us a refund for the one we had problems with and in less than 24 hours and we are so grateful. we love the perfumes and cologne that they sell they are always amazing and for a fraction of the cost of the real thing and last so much longer that we will always buy form klone .so if your on the fence about if it is worth it or not I promise you it is if not just for the fragrances then for the costumer service they work hard to make the whole experience amazing
By David H.