ThehokReviews of thehok.com

Not a good product at all. The bottles arrived leaking, the fragrance is weak, and smelly, and the branding is intentionally designed to trick you into thinking you're buying from Klone scents. Just when I thought it couldn't get any worse, lesson learned, I notice that they tried to sneak a reoccurring membership charge through my bank account.

Scammer company, Extremely disappointing experience. The company’s return/refund policy stated on their website does not seem to match how they actually handle customer issues. I received a damaged and leaking perfume, yet they refused to provide a full refund and instead offered only 50%. I contacted them multiple times and made several attempts to resolve the issue, but still received no satisfactory resolution. Receiving a damaged product and then being denied a full refund is unacceptable. I would strongly recommend being very cautious before ordering from this company.

On the positive, the colognes arrived quickly. It's all downhill from there. Notice all the reviews concentrate on customer service and don't brag about the smell? The scent lasts 7-8 hours? Try not even 7 or 8 minutes. 2 minutes really. It's immediately GONE. Spray 4 times, which should choke a room, and get a light smell that's gone almost immediately. I purchased 3 scents, all extremely similar if not identical. If it sounds to good to be true, it most likely is. So no, they aren't similar to the expensive brands as claimed. No, they do not last more than a few minutes and then are undetectable even up close to the applied areas. And the only reason they claim nobody calls on their "money back guarantee" is they ignore or make the return shipping cost to you basically a wash for what you paid, so why bother. Money down the drain. Save yours and just save up for the real deal. You'll be glad you did. I could be halfway to a great scent, instead I got 3 bottles for the garbage.

paid extra money for enhanced version has no difference it is not as long lasting as it did claim there is no indication on the bottle at all nore long lasting version... Go with other alternatives...

These guys go by multiple names including “thehok” - they use a membership scam where they unknowingly sign you up to a membership and charge you without you knowing or consenting. Type their name into google alongside “fraud” or “scam” and you’ll see a full description of the scam. The cancellation process is convoluted, lengthy and deceptive. Please refer them to consumer affairs, demand they refund you and inform platforms on which they advertise.

Beware of House of Klone (HOK) – Predatory Subscription Trap Rating: 1 / 5 Stars Deceptive checkout practices and unauthorized recurring monthly charges. Do not give them your card. If you are considering buying anything from House of Klone (HOK / Klone Scents), stay away. I placed what I believed was a standard, one-time order for cologne. Nowhere in the primary checkout flow was it made clear, prominent, or obvious that I was opting into a monthly subscription or VIP membership. They use dark patterns during checkout—burying recurring billing terms in tiny print or pre-checking recurring charge options—designed to hook you without your knowledge or consent. The nightmare starts when you discover unauthorized charges hitting your statement a month later. Trying to cancel is deliberately difficult: Hidden account controls: There is no straightforward, one-click button in the customer portal to manage or cancel the recurring charge. Customer service runaround: Support is unresponsive, relies on canned AI deflections, or tries to argue against cancellation and refunds. Disputes and cancellations: The recurring billing is set up so aggressively that, like many other buyers running into this trap, getting the charges stopped often requires filing a formal fraud dispute with your bank or replacing your payment card altogether. Even setting aside the deceptive billing, no dupe cologne is worth having to police your bank statement every month. Advice to anyone caught in this: Skip the back-and-forth emails with their support. Contact your bank or credit card provider immediately, dispute the charges as unauthorized, and instruct them to block any recurring merchant authorizations from this company.

If I could rate this brand lower than one star I would. First, my package was delayed. Second, the advertised wear time of 12 hours lasts less than 30 minutes. Their website states that “If for any reason you’re not satisfied, we accept returns within 30 days of delivery, even if you simply don’t like it.” But after multiple emails with customer service trying to refund the product within days of receiving my product they refused to refund me and did not honor their policy.

I ordered two bottles of cologne on the assurance that they were going to smell as advertised. I took a look at more reviews and realized this company has been misleading customers for quite some time. They refuse to cancel my order, although the items had not shipped yet. When I got the cologne, it smelled nothing like the reported description. I have gone back-and-forth with customer service attempting to get a refund and they are incredibly unhelpful. Avoid these folks at all cost. Update: they just offered a partial refund if I change my review to a positive one. What a joke. I guess that explains the 5 star reviews with barely any detail.