Happy HowlReviews of thehappyhowl.com

Response from Happy Howl· Jun 22, 2026

Thank you so much for your review, and we're sorry your food had a warmer transit! Our packaging is specifically designed to handle high temps during shipping, and we’ve made improvements over time to make sure the food stays safe and shelf-stable until it’s opened. That said, if you ever notice an unusual texture when opening a carton, just let us know by sending us a picture and we’ll make it right.

Response from Happy Howl· Jun 19, 2026

We are so incredibly sorry to hear about what your sweet little guy went through. Seeing our pups deal with an upset stomach or intestinal inflammation is completely heartbreaking, and we are so glad to hear that he bounced right back once you switched him back to his previous routine. You are absolutely right—just like humans, every single dog has a completely unique digestive system, and even with a perfect, slow transition, certain clean, fresh ingredients just don't sit well with every individual pup. Thank you so much for giving our recipes a try and for taking such incredibly diligent, loving care of him during the transition. We are sending him the absolute biggest hugs and wishing him continued good health!

Response from Happy Howl· Jun 17, 2026

Thank you for letting us know how the food is working out for your pack! Every dog has their own unique preferences, and we completely understand that what works for your Great Dane might not be the right match for your Yorkies. We truly appreciate you giving our fresh recipes a shot with your pups and wish you all the best!

Response from Happy Howl· Jun 17, 2026

We are so sorry to hear about this experience. We take product quality and consistency very seriously, especially for pups with severe allergies. If you could please snap a few pictures of the food from this batch and email them to our team at [email protected], we want to investigate this immediately and look into how we can make things right for you and your pup. We appreciate you bringing this to our attention.

Response from Happy Howl· Jun 15, 2026

I am so sorry for the delay and completely understand your frustration. Waiting on a delivery—especially when it’s for your pup’s meals—is stressful. I just checked your order tracking, and it looks like it is officially out for delivery and projected to arrive today, just over a week after it was placed. Our team fell a bit behind on processing last week, which pushed your delivery out longer than our normal window. We are working hard to catch up so your future orders arrive much faster. Thank you so much for your patience with us!

Response from Happy Howl· Jun 11, 2026

We are sorry to hear that your dogs wouldn't eat the food. We completely understand that every dog's taste buds are different, and we appreciate you giving us a shot. Thank you for sharing your experience with us!

Response from Happy Howl· Jun 11, 2026

Thank you so much for your kind words about our company and for giving us another try! To answer your question, we haven't changed our recipes, but you are spot on—as dogs cross into their senior years, their sense of smell and taste can naturally decline, making them much more selective. We're sorry our recipes didn't work out this time around, but we truly appreciate your support over the years!