Satisfied Experience: The application process was clear and…
The application process was clear and understanding. Customer service was very humbling and professional.
By Nathaniel
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
377 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TheGuarantors helps renters get approved for the home of their choice, even when they don't meet traditional screening requirements. Our Lease Guarantee insurance solutions provide property owners and operators with financial protection against renter default, giving them confidence to approve more renters without added risk.Our application is free, 100% online, and takes 90 seconds to complete. Today, our solutions are available in 4M+ rental units nationwide and more than 400,000 families live in homes they may not have been approved for without TheGuarantors.We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.
TheGuarantors (theguarantors.com) has 377 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 328 reviews with 5 stars · Clear filters
The application process was clear and understanding. Customer service was very humbling and professional.
By Nathaniel
It was fast and easy to use.
By Britney C.
Thank you for assisting in our approval process. A good experience.
By LOUISE M.
I had a great experience! The service was excellent, and they were very helpful throughout the process. They took the time to explain everything and made sure I understood what I needed to know. I truly appreciate the professionalism and great customer service. I highly recommend to anyone looking for helpful, knowledgeable, and reliable service!
By Cherica
My kids and I have been homeless for 2 months before signing up with The Guarantors .... I'm happy to say we move in Monday. Very simple process and I would highly recommend.
By Kenya
My credit score was kind of low so I was nervous at first. The application was quick and easy. The Guarantors approved me and I’m so grateful.
By Latasha
Amazing very fast and professional
By Richard
Smooth and fast
By George