Phenomenal Customer service
Phenomenal Customer service and the application process was so simple.
By Shineka B.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
377 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
TheGuarantors helps renters get approved for the home of their choice, even when they don't meet traditional screening requirements. Our Lease Guarantee insurance solutions provide property owners and operators with financial protection against renter default, giving them confidence to approve more renters without added risk.Our application is free, 100% online, and takes 90 seconds to complete. Today, our solutions are available in 4M+ rental units nationwide and more than 400,000 families live in homes they may not have been approved for without TheGuarantors.We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.
TheGuarantors (theguarantors.com) has 377 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 328 reviews with 5 stars · Clear filters
Phenomenal Customer service and the application process was so simple.
By Shineka B.
The Guarantor company was a Gift from above. It was the only way we Could get the Rental condo. I am grateful they were there!
By Cassandra
The professional way you all displayed towards my situation was amazing to say the least not only did you all help Me put a roof over me and my son head but you also warmed my heart and I really felt like family throughout the whole process thanks again ……. Love is Love to my Arron family always
By Curtis
I didn’t think I would be able to get a place to call home until the guarantors
By Lorissa
It was quick easy and customer service was excellent.
By Sarah
Ease & efficient
By Michael
It was very easy.
By Mimi B.
Helped me (a single mom of 3) and my babies qualify for a great home
By Maddison