Great experience overall
Great experience overall, great product and customer service
By TC
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
381 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remove your wrinkles, fine lines, and just keep glowing! Receive the magical gift from The Glow Fairy and magically you'll reverse the clock on your skin!
The Glow Fairy (theglowfairy.com) has 381 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 297 reviews with 5 stars · Clear filters
Great experience overall, great product and customer service
By TC
Lauryn was awesome! I had issued with emails regarding my shipping info and she sent me a different link that gave me the correct info! Very polite & friendly!
By Jeanna Jackson W.
I had an issue with the shipping address that was solved very quickly. I was contacted by a very kind person who right away helped me. Happy to know this company actually cares about their costumers!
By Lourdes T.
Customer service is incredible! Responses are quick and they left me a satisfied customer!
By Randa N.
Customer service. Excellent. My parcel was shipped on time but didn't arrive. I mailed the company and within few hours they responded back and even replaced my lost order. Thank you Lauren for the professional kind service.
By Mohula C.
The serum itself is great as a moisturizer, i think it rubs in well and leaves my skin feeling smooth. It makes my skin look more youthful with a slight sheen. I cant speak for anti cellulite benefits yet, i’m only a week in. I think it might be making a difference but need more time to tell for sure. I had an issue with my order packaging, one of the bottles came damaged. Customer service was super responsive (within a business day) and satisfactorily remedied my problem quickly.
By Heather I.
Customer service representative Lauryn is on point she helped me with my issue and I couldn’t be happier. If only all customer service representatives could be like Lauryn. :) I enjoy the products from The Glow Fairy :)
By Kris
More wonderful customer service from glow fairy! My parcel was lost in the mail and they immediately checked into it, responded back and shipped me a whole new order free of charge! If only all companies could have customer service like glow fairy ❤️
By Kristen