Excellent Customer Service!
A small goof in my charge but Lauryn in Customer Service made it right faster than I ever thought. Exactly the way you want to treat your customers. Thank you!
By Wendy
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
381 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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The Glow Fairy (theglowfairy.com) has 381 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 297 reviews with 5 stars · Clear filters
A small goof in my charge but Lauryn in Customer Service made it right faster than I ever thought. Exactly the way you want to treat your customers. Thank you!
By Wendy
Amazing customer service. I had a question about my order and I got a very quick response, very nice and helpful.
By Sandra A.
I was very impressed by customer service Rep Samantha. She took care of my issue right away. This is a good company. I think their heart is in the right place in making products with really good ingredients in them. We need that in today's world!
By Lisa M.
Amazing customer service. I reached out by email for my order that I just recently completed and they were able to resolve the issue right away. Thank you very much! I look forward in receiving my order.
By customer
Amazing customer service. Replied immediately and provided the solution to my question. Looking forward to reviewing the products once received, which are due to arrive soon, thanks to the tracking information. Yvonne Butland
By yvonne B.
Fast response & replacement.
By Sherlene L.
I can't wait to try my new products. I appreciate all the kindness from the customer support that was so very helpful and thoughtful. See you soon. Thank you very much.
By Marília C.
I had a wonderful experience with Lauryn in customer support. She did exactly what she said she would do and I am now a very happy customer. I like dealing with people and companies who appreciate their return customers.
By Dolarosa Lola P.