Great customer service
Great customer service
By Cher K.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
381 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remove your wrinkles, fine lines, and just keep glowing! Receive the magical gift from The Glow Fairy and magically you'll reverse the clock on your skin!
The Glow Fairy (theglowfairy.com) has 381 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 297 reviews with 5 stars · Clear filters
Great customer service
By Cher K.
Hi had emailed glow fairy about my order and was very surprised to get a respond within no time, Lauryn was very polite and resolved my worries about my order right away. I can't wait to try my product and continue to buy from glow fairy as they r top notch.
By Tanice
Customer service is fantastic and very quick. Looking forward to using my resurfacing body polish when it arrives. Very good customer service.
By Df
My product was cracked from the shipping contact costumer service in a matter of minutes they contacted me back and replaced my product so happy with the fast respond
By Lizzy H.
I had some questions about my new products and emailed customer service. I got a response faster than any other customer service has ever responded to me. Between the products and customer service, I’m hooked!
By Faith S.
Customer Service was excellent!! Samantha got right back to me with the information I needed and we resolved everything the same day!!
By whitney F.
Customer service was so helpful and so fast to respond. They allowed me to exchange some products. They were thorough and so easy to work with via email. Friendly too! Will order from the company again!
By Nicole Y.
I emailed support/customer service because I wanted to know how to use the Instant Eye Serum treatment correctly. It just wasn't working for me. Wow! Customer service is top notch. I received a response on the same day with directions on how to use the serum. I was not expecting a response so soon, but I am super excited now to give the treatment another try. Thank you!!
By Janet Alidon R.