Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
12 reviews
The Fountain DirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At The Fountain Direct, we’re a family-owned and operated business with a clear mission: to protect and preserve our planet’s most valuable resource, WATER, while helping you save money, reduce plastic waste, and make clean water more accessible and effortless for your community.Every product we offer is selected for its quality and performance from trusted U.S. manufacturers. Many of our solutions are made to order, ensuring the perfect fit and decades of reliable service.Our customers are schools, parks, businesses, contractors, and even homeowners who understand that paying for true quality once is better than dealing with the headache and higher cost of replacing low-cost options every few years. If you want a reliable, hassle-free solution you can count on for years to come, you’ve come to the right place.
The Fountain Direct (thefountaindirect.com) has 12 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 12 reviews with 5 stars · Clear filters
I experienced great customer service. I am a busy person, but Vincent patiently helped me and guided me all the way. Bravo!
By customer
Response from The Fountain Direct· Jul 10, 2026
We are here to help throughout the buying process. I'm glad you had a great experience with Vincent
Great Quality
By Vincentjohn
Response from The Fountain Direct· Jul 10, 2026
We only sell top quality products, I'm glad you're happy with it!
Great offer and service. Order was really straightforward thanks to support. Really appreciate it and look forward to doing business with you again.
By Lily
Response from The Fountain Direct· Jul 10, 2026
Thank you so much Lily, appreciate the feedback. Looking forward to doing business with you again!
The drinking fountain works great, this was a made to order one and took a few weeks but I appreciate that they keep you posted at every step
By Roy W.
Response from The Fountain Direct· Jul 10, 2026
Hey Roy, thanks for your patience. Made to order products take a few weeks, but they are made for you to last decades. Thanks again for supporting us!
