Well trained technicians
Well trained technicians, friendly customer service, reasonable prices
By Sefacan M.
The Fair Hearing score
3.8/ 5
Average
44 reviews
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About The FIX
The FIX is an international mobile device repair and accessories retail franchisor headquartered in New Jersey, United States. The company operates a growing network of over 200 retail stores and kiosks offering smartphone, tablet, and electronic repair services, along with consumer electronics and tech-focused fashion accessories. In addition to its widespread presence across the United States, The FIX also operates locations in Europe.The FIX was founded in 2013 by two co-founders with extensive experience in the retail accessories and tech repair industries. The concept originated from informal meetings in a coffee shop, where the founders envisioned a retail brand that would uniquely combine device repair services with emerging tech fashion and new-to-market consumer electronics.The company began by converting existing “Fix Color N More” kiosks into The FIX-branded outlets. The first flagship store was opened in New Jersey the same year. The brand quickly earned recognition for its fast repair services and customer-first approach, leading to rapid expansion into major shopping malls and retail centers across the United States.In 2020, The FIX added two new partners—long-time executives instrumental in the company’s growth—who played a key role in ensuring operational sustainability and strategic development during a challenging time for retail businesses.In 2024, The FIX introduced its “store-in-store” concept by partnering with Walmart, the largest retailer in the U.S., aiming to make its services even more accessible to local communities.As of 2025, The FIX operates over 200 locations worldwide through a franchise model. Its retail presence spans high-traffic areas such as shopping malls, local centers, and in-store setups within major retail chains like Walmart.The company offers same-day repair services for mobile phones, tablets, and other consumer electronics, as well as a curated range of accessories and smart tech products. Its emphasis on customer exper
The FIX (thefixsolutions.com) has 44 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
- Also known as
- thefixsolutions.com
- Website
- thefixsolutions.com
- Category
- Repair & Services
- Listed on The Fair Hearing
- 2026