The Crypto MerchantReviews of thecryptomerchant.com

Great Customer Service! They got noticed that I received my shipment a little bit late and they sent me a partial refund and called my cellphone right away, Unfortunatley I didn't recognize your phone number and I couldn't talk to you guys over the phone. I really appreciate it and thanks for taking care of your customers.

Ordered 2 Trezor hardwallets with no issues and good prices.

This business sent the merchandise at the right time as they have promised. I am very glad of their service.

Sold at a great price, support was responsive! Definitely recommend to get all of your Crypto goods from The Crypto Merchant!

Tudo certo, recebi a wallet sem problemas. Excelente atendimento e preço. Recomendo D+!

The customer service was excellent. There was a mistake made with my order and the crypto merchant team went above and beyond to make it right. I could tell they were concerned about my experience and how it might have affected me. They were on it, fast! I highly recommend the crypto merchant

Great prices, and fast shipping. Nothing negative at all, will use again.

I have yet to actually receive the Trezor Model T I ordered on 1/17/2021. It's been delayed for a 2nd time. I'm not sure when I'll actually get it, so yeah, 2 stars. This may change once I get a shipping email and determine how everything else goes. I'm giving only one more week before I cancel and go elsewhere. 1 month wait seems a bit excessive. Here's an update concerning the customer service and the product. After being informed about the afore mentioned 2nd delay, customer service at the Crypto Merchant reached out to me to explain the situation with delayed shipping. I totally understood what was happening. After doing some research of my own prior to their communication with me, I could see what was going on in the entire crypto markets and industry. Crypto is exploding at the moment and also with products like Ledger having issues with personal info being compromised, Demand for security has become a priority for folks serious about keeping their assets safe. So, with that, it's become VERY HARD to get a Trezor ANYWHERE without some type of wait. I consider myself lucky to have gotten one at all!! I am thankful that they continued contact with me with updates. When they received their shipment they immediately sent out my order. Even though my order took along time to arrive, I DO NOT lay this at their feet. Their service was awesome. The went above and beyond considering what they had to deal with. It can't be easy to tell customers "delayed again because..." I appreciate it and the Model T is EXACTLY what I needed for "cold storage"!! WELL DONE! Thanks Guys!!!!