The experience was great
The experience was great. The gentleman who came out was professional, fast, and funny.
By Stephanie
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
40 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a small Local Family owned Carpet, Tile & Upholstery cleaning company serving the Florida Panhandle. We use the highest rated equipment in the industry. We're dedicated to serving our customers with the best service available using the latest leading edge technologies.
The Carpet Machine™ (thecarpetmachine.com) has 40 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 38 reviews with 5 stars · Clear filters
The experience was great. The gentleman who came out was professional, fast, and funny.
By Stephanie
Brandon was phenomenal. He weren’t above and beyond to ensure we were satisfied. We will be using this company every time from now on.
By customer
Did an excellent job! Was on time and gave us a great price. Would use them again.
By Theresa
My sons home has white wall to wall carpet. Within the last two years, he and his roommate got puppies and they declared war on the carpet. The Carpet Machine came in and throughly cleaned and deodorized all of the carpet. Gary was great to deal with on the phone and the technician who came out was very professional and proficient in his job. Thank you!
By customer
Response from The Carpet Machine™· Sep 23, 2022
Thanks Richard! That means a lot to us. I appreciate you taking your time to. let us know you were happy. We appreciate your business! -Gary
Great service from our technician. I highly recommend.
By JENNIFER
They were on time and communicated with me prior to their arrival. The technician did a great job and followed my request to ensure that the house was secured when he got done. If professionalism and punctuality is what you want, give them a try.
By VAL
Brandon did an amazing job and was very professional! He went out of his way to provide us with the best possible service, and the carpet looked better than expected when he was finished! We will definitely use Brandon and the Carpet Machine again!
By Misty
Very friendly, quick service
By TONYA