Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
The Build CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 535 reviews with 5 stars · Clear filters
Thank you for your help, was victim of fraud on another card and you guys helped identify a charge that was mine.
By Mark M.
Response from The Build Card· Apr 22, 2020
Thank you so much for sharing your experience! We are glad we were able to get your issue resolved.
I've been out of work for 5 weeks and haven't received my unemployment check yet. So I called to say I couldn't make my payment. Lakeesha let me know that she would enroll me in the disaster relief program. I'm extremely grateful for this assistance.
By Gary K.
Response from The Build Card· Apr 22, 2020
Thank you for the kind words! We are glad we were able to help. We will give a shout out to the representative who assisted you.
Person I felt with showed patience and consideration toward my situation.
By ORLANDO C.
Response from The Build Card· Apr 22, 2020
Thanks for taking the time to share your positive experience with us! We are here for you anytime.
Richard was very friendly, laid back and kept it professional. He listened to my sitution and was able to pick up that i needed some financial help in brining my account current and got me enrolled right away.
By COLLEEN M W.
Response from The Build Card· Apr 22, 2020
What a great compliment for Richard! We will recognize him for his efforts in taking care of you. Thanks!
Build was very helpful in offering program options on both of my cards to help me get through this challenging time.
By VIRGINIA L H.
Response from The Build Card· Apr 22, 2020
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you.
She was excellent.
By HOWARD I G.
Response from The Build Card· Apr 22, 2020
Thanks for the positive feedback!
Very nice and helpful
By ESMERALDA G.
Response from The Build Card· Apr 22, 2020
Thank you! It was our pleasure.
Ashley was awesome in helping me...Buffalo gal
By Anthony D.
Response from The Build Card· Apr 22, 2020
Thank you! We are so glad that you had a great experience with Ashley.
