Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
The Build CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 535 reviews with 5 stars · Clear filters
I was provided with a friendly attitude and knowledgeable information.
By JULIO M.
Response from The Build Card· Jul 15, 2020
Thank you for your kind words! We will give a shout out to the employee who assisted you.
I TALKED TO AGENT IN YOUR OFFICE TODAY JULY 15 SHE WAS VERY POLITE AND HELPFUL I DO GIVE HER 5STAR FOR TALKING TO ME THANK YOU
By MARY A M.
Response from The Build Card· Jul 15, 2020
Thank you so much, Mary! We are so glad that you had a great experience.
I had a problem paying online, I called the customer service and problem was resolved immediately, I'm very satisfied!!!
By ROSANNA O S.
Response from The Build Card· Jul 15, 2020
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you.
Easy to understand terms. Great customer service,
By ELIZABETH S S.
Response from The Build Card· Jul 14, 2020
Thank you! We are so glad that you had a great experience.
Very professional and helpful
By DEBRA B.
Response from The Build Card· Jul 14, 2020
Wonderful! This is just what we want to hear. Thank you for the support!
Great service
By MITCHELL R S.
Response from The Build Card· Jul 14, 2020
Thank you for the kind words! It was our pleasure.
Professional, nice, and friendly.
By Nancy S.
Response from The Build Card· Jul 14, 2020
Terrific! Thank you so much for the kind words, Nancy.
Best help I've had working with someone over the phone with any of my cards. After a few failed attempts I finally got the help I needed. Sadly I forgot to write the young ladies name. Thank you so much if you ever get to see this review
By LUIS M V.
Response from The Build Card· Jul 14, 2020
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you.
