Great service
Great service
By Charmion S.
Response from The Build Card· Sep 22, 2021
Thank you! It was our pleasure.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 535 reviews with 5 stars · Clear filters
Great service
By Charmion S.
Response from The Build Card· Sep 22, 2021
Thank you! It was our pleasure.
The agent was friendly and my issue was resolved right away
By JUSTIN R U.
Response from The Build Card· Aug 16, 2021
Wonderful! This is just what we want to hear. Thanks, Justin!
The agent was very helpful and resourceful in solving my issue.
By MYA R B.
Response from The Build Card· Aug 11, 2021
Wonderful! This is just what we want to hear. Thank you very much, Mya!
The customer associate representative was professional, clear in explanation, and courteous. I greatly appreciate her service.
By ROOSEVELT FOLIE J.
Response from The Build Card· Aug 6, 2021
Thank you, Roosevelt! We will give a shout out to the employee who assisted you.
Very personable and helpful, eased my stress immediately.
By CHERYL A H.
Response from The Build Card· Aug 5, 2021
Thank you, Cheryl! We are always here if you need us.
The custome service representative that helped me, went above and beyond to make sure I got all my issues resolved.
By customer
Response from The Build Card· Aug 2, 2021
Wonderful! This is just what we want to hear. Thank you!
Very good customer service from Karen
By Troy S.
Response from The Build Card· Jul 23, 2021
Thank you, Troy! We will make sure to share your kind words with Karen.
Alana customer service relations manager was the only one person who reverse late fees due to your rep who gave misinformation and lost my payment.no one else has called me back when they said they were. She provided excellent service with great patience.
By EDWINA
Response from The Build Card· Jul 23, 2021
Thank you for sharing your experience with us, Edwina! We sincerely regret any frustrations you had experienced. Customer feedback is what helps us grow, so thank you for taking the time to share yours.