Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
The Build CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 535 reviews with 5 stars · Clear filters
Build card is very good credit card I been them since 2017. I been in good standard with them payment on time very month thank you very much.
By LINDA A V.
Response from The Build Card· Nov 9, 2021
Thank you so much, Linda! We are happy to hear that you are getting value out of your Build Mastercard.
Excellent service
By VENESSA J PICKENS S.
Response from The Build Card· Nov 8, 2021
Thank you! We appreciate your kind words and support.
THE REP THAT HELPED ME WAS VERY HELPFUL
By ANDREA A A.
Response from The Build Card· Nov 5, 2021
Wonderful! This is just what we want to hear. Thank you!
Call Center Support was very helpful in assisting me with verifying payments made to my account.
By SARA E L.
Response from The Build Card· Nov 3, 2021
Wonderful! This is just what we want to hear. Thank you, Sara!
Professional and very polite. I appreciate the help rendered to me today.
By MILETTE E J.
Response from The Build Card· Nov 3, 2021
Thank you, Milette! We are always here if you need us.
The credit increase policies are fair, and the representatives are knowledgeable and helpful!
By Camilo A.
Response from The Build Card· Nov 3, 2021
Thank you! We appreciate your kind words and support.
Great communication and resolved my issue easily. Thanks
By ROLAN L WHITT I.
Response from The Build Card· Oct 25, 2021
Thanks, Rolan! We will give a shout out to the employee who assisted you.
Great customer service....
By WAYNE
Response from The Build Card· Oct 20, 2021
Thank you, Wayne! We appreciate your kind words.
