Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
The Build CardSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 535 reviews with 5 stars · Clear filters
The Manager( Stephen)was great at his job and serves the company well. The First Lady I spoke to was terrible at her job.
By Robert A.
Response from The Build Card· Mar 1, 2022
Thanks, Robert! We will make sure to share your kind words with Stephen.
This is the Most Outstanding Card I have Ever Owned. It’s been Three Years have received Credit Increase’s have Told my Family and my Friends about this Card.. Highly Recommend…
By TYANIA E K.
Response from The Build Card· Feb 14, 2022
Thank you so much! We appreciate your kind words.
Outstanding service
By JAMES L WALLACE J.
Response from The Build Card· Feb 3, 2022
Thank you! We appreciate your kind words and support.
Satisfied with call to customer service today. She was very attentive and addressed my questions satisfactorily. Thank you.
By MARILYNN M.
Response from The Build Card· Jan 20, 2022
Thank you, Marilynn! We will give a shout out to the employee who assisted you.
The representative that I spoke with was very thorough and addressed all of my concerns.
By VAL J W.
Response from The Build Card· Jan 13, 2022
Wonderful! This is just what we want to hear. Thank you!
I appreciate all the help during these hard times. Thank you for everything!!!
By BRENDA E S.
Response from The Build Card· Jan 12, 2022
Thank you for sharing, Brenda! We are always here if you need us.
hello, I spoke with steve and he was fantastic and helped me resolve my issues .
By living my best L.
Response from The Build Card· Jan 12, 2022
Thank you! We will make sure to share your kind words with Steve.
After some initial confusion, your customer service person was trying to take care of my issues. with the help of the supervisor was troubleshooting and I am very satisfied as far as the acct. there only remains the correction of the credit report of late and missed payments to finish. Your representatives were very good and tried to keep pleas3ent with this old crouch. you best keep them both as they are excellent assets to Continental.
By EDDIE W G.
Response from The Build Card· Jan 11, 2022
Thank you for sharing this with us, Eddie! We are happy to hear that you were taken care of and everything worked out for you.
