service and agent was great!
service and agent was great!
By Tanya S.
Response from The Build Card· Jun 3, 2022
Thank you! It was our pleasure.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
584 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7. A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
The Build Card (thebuildcard.com) has 584 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 535 reviews with 5 stars · Clear filters
service and agent was great!
By Tanya S.
Response from The Build Card· Jun 3, 2022
Thank you! It was our pleasure.
I played hell with your automated phone system disconnected on hold forever my credit card was compromised so I contacted lost or stolen they were very vague by the time I got through to you I spoke to the customer relations person who was very articulate understand my concerns and got everything taken care of in a timely matter and explained everything to me, praise her, give her a raise put her in charge of the department and train everybody how to be with a customer
By JOSEPH P S.
Response from The Build Card· Jun 3, 2022
We sincerely regret the frustration you experienced. This is not the experience we want for our customers. We value your feedback and appreciate your business.
Quick and easy
By DESTI
Response from The Build Card· May 16, 2022
Thank you! It was our pleasure
The gentleman who helped me was very helpful.
By LUCY I Z.
Response from The Build Card· May 10, 2022
Thank you! It was our pleasure.
EXCELLENT CUSTOMER SERVICE.!!!!
By GUADALUPE D.
Response from The Build Card· Apr 22, 2022
Thank you! It was our pleasure.
Excellent job handling the business
By TRACI M L.
Response from The Build Card· Apr 20, 2022
Thank you! It was our pleasure.
This was a very productive call all my questions were answers
By TRINIDAD R G.
Response from The Build Card· Apr 19, 2022
Thank you! It was our pleasure.
Fast and easy customer service. Representative was very courteous and helpful
By WT
Response from The Build Card· Mar 28, 2022
Thank you! We are always here if you need us.