Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
262 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Go beyond the box score with quality, in-depth local and national sports coverage from an all-star team of writers. The Athletic is a subscription-based media publisher of smarter sports coverage for die-hard fans. With coverage in most major professio...
The Athletic HQ (theathletic.com) has 262 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
Showing 241 reviews with 1 star · Clear filters
Charged £60 despite not agreeing to auto renewal. No way to contact them for a refund and no prior notice of renewal. Don’t bother signing up, the content is average at best and they will eventually charge you full price with no notice.
By James L.
Another victim of an autorenewal for £60 which is impossible to cancel and was not notified by email. Clicking on cancel my subscription then confirms it wont renew again in 2024 - yet no way of cancelling for the year ahead. Complaint made to an email address that replies to say there will be no response.
By Ben G.
Been a subscriber for many years but that auto renew subscription with a £60 charge with no warning is just totally wrong. I have cancelled my membership for the following year. A shame because I enjoyed the writing.
By Bren D.
As many have mentioned already, product auto-renews without warning and company refuse a refund, even when emailed on the same day to try and cancel the service. Many other yearly subscriptions I have used have offered a refund once the product has auto-renewed if you get in touch in the first week, disappointing that the Athletic do not offer this.
By EPKRETOUCHING
Very disappointed. Unsubscribed so my subscription wouldn't autorenew. Then £60 went out of my bank. Been trying to contact them via social media and email and surprise surprise, no one wants to get back to me. Don't use The Athletic unless you like being ripped off guys!
By Tom Y.
Non-existent Customer Service. Service auto-renews at a hugely inflated price, and they offer no refunds even on the same day as the payment when the service has not been used.
By Patrick O.
The Athletic is supposed to be a sports channel but became more and more about Gay issues/Gay rights.Not interested in all that malarkey so not renewed my subscription.
By RALPH O.
The auto renewal is legal robbery! I went to cancel last year as never ever use the site…it says stay on for a year and it’s 75% off, so I left it for another year…but when it comes to renew the following year they don’t tell you…first thing you know is they have taken a whole years full price subscription up front!!! Absolutely disgusting
By Stuart D.
