The Aromi Made Things Right
Each Christmas, I splurge and purchase a new bottle of cologne for myself. I've had my eye on Dior's Homme Intense all year. I had smelled it on a colleague last Christmas and fell in love with its deep and complex scent. This was my first purchase from Aromi, and while initially it was bumpy, their Customer Service made sure that I was satisfied. I decided to go with the Aromi over the site I typically use because of both the reviews and the price. I was excited the day I came home to find it had arrived. My excitement deflated into disappointment the moment I opened the package to see that the product was damaged. I was immediately in touch with the Aromi customer service. Unfortunately, a misunderstanding kept me from beginning initially satisfied; however, the company went above and beyond to make sure I was satisfied, and a few days later a new shipment arrived. I got to feel that excitement for a second time, and, thankfully, the product was in perfect condition. The Aromi also compensated me with discount which, while unnecessary, was very much appreciated. I will be purchasing all of my scent purchases from them in the future.
By Jason M.
Response from The Aromi· Dec 11, 2022
Thank you for your honest review. We're so sorry for that initial misunderstanding but glad it worked out and you are finally able to enjoy your fragrance! We look forward to helping you with your Christmas cologne splurge next year!