GREAT FOR OUR BUSINESS
GREAT FOR OUR BUSINESS! It is very helpful for our busy business!!
By Morgan Office M.
Response from Text Request· Feb 11, 2022
So glad that we have been able to help you and your busy schedule! Thank you for leaving a review.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
455 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 360 reviews with 5 stars · Clear filters
GREAT FOR OUR BUSINESS! It is very helpful for our busy business!!
By Morgan Office M.
Response from Text Request· Feb 11, 2022
So glad that we have been able to help you and your busy schedule! Thank you for leaving a review.
We find the Text Request program and app the best way for us to quickly communicate with our customers. Customer texts come to both our office computer and the duty cell phone. So customer texts can be responded to quickly even after hours if needed. I cannot think of any way Text Request could be improved.
By Phil M.
Response from Text Request· Feb 7, 2022
Thank you so much for taking the time to leave us a review. We are so glad that it is meeting your day-to-day needs!
So easy for my teams to contact the office
By Jw
Response from Text Request· Feb 7, 2022
Thank you so much for leaving us a review
The system is easy to use, and gives notifications when the text is answered.
By Laura
Response from Text Request· Feb 7, 2022
Thank you so much for leaving a review!
We are in contact with potential customers, current customers and potential employees. I love being able to use Text Request as a business owner because nobody needs to know my personal cell number. It's been VERY useful ever since Merry Maids incorporated it into our business. Thank you!!
By Charlie
Response from Text Request· Feb 7, 2022
Hey Charlie, we are so happy that Text Request is working great for you!
Easy and convenient, but is there any way we can erase past text and contacts.
By Norma
Response from Text Request· Feb 7, 2022
Hello Norma, Thank you for leaving us a review. For help on erasing contacts please look here: https://help.textrequest.com/deleting-contacts
Easy to use; customer service is friendly and reliable.
By Anne
Response from Text Request· Feb 7, 2022
Thank you for leaving us a nice review Anne!
Great service. Makes our job here much easier to contact our clients.
By Tammy
Response from Text Request· Feb 7, 2022
So glad your jobs have been made easier with Text Request.