Easy to use!
Easy to use, great versatility and customer service.
By Michelle M.
Response from Text Request· Mar 23, 2022
Thanks so much for leaving us a review!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
455 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Text Request is the leading business texting software for small businesses who want a texting-first, human-first SMS platform. Upgrade your business phone number to send and receive texts without losing voice capabilities, plus gain access to mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Our 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process includes white-glove support no matter your plan. We know the struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a cost-effective text conversation platform that scales to the needs of your business.
Text Request (textrequest.com) has 455 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 360 reviews with 5 stars · Clear filters
Easy to use, great versatility and customer service.
By Michelle M.
Response from Text Request· Mar 23, 2022
Thanks so much for leaving us a review!
There was no issue with my text. It was very clear and precise.
By Reg S.
Response from Text Request· Mar 23, 2022
Thanks so much for leaving us a review.
Quick response to questions, great customer service. They are always trying to create innovative new methods to communicate with customers.
By Herff
Response from Text Request· Feb 18, 2022
Thank you so much for taking the time to leave us a nice review. Please let us know if there is anything we can do to help you!
Keeps getting better and better!
By Valued C.
Response from Text Request· Feb 14, 2022
Thank you for taking the time to leave us a review. We are always trying to add new features to make Text Request better.
very easy to use
By Theresa
Response from Text Request· Feb 14, 2022
We aim to please. Thank you so much for leaving us a review.
Text Request has been a great resource for our flower shop to communicate with our drivers. It has made communicating with the delivery drivers so much quicker and has made order confirmation so much easier. In our world of text communication, Text Request is definitely the way to go!
By Chenoweth
Response from Text Request· Feb 14, 2022
Thank you so much for taking the time to leave us a review. We are so happy to be apart of your daily communications.
everything was smooth
By Sonal
Response from Text Request· Feb 14, 2022
Glad you had a smooth onboarding period with us. thank you for leaving us a review.
easy to use, professional!
By Lynn
Response from Text Request· Feb 11, 2022
Thank you so much for leaving us a quick review.