Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
42 reviews
TextellentSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Textellent's robust business texting services provide SMS, MMS capability for customer service, sales and marketing texting programs.Textellent's business texting solution and text message marketing provide make it easy to design, manage, measure and integrate SMS and MMS campaigns. Whether used for customer service, sales or marketing, Textellent supports your customer journey with an easy-to-use service that text-enables local business lines and serves businesses of any size. Robust scheduling and appointment reminders are also available, as are keywords and short-codes for easy opt-in programs with TCPA compliance by AI.In addition, Business Texting directly from any web application or web page is also supported via Textellent Messenger (a free Google Chrome extension).
Textellent (textellent.com) has 42 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
Showing 41 reviews with 5 stars · Clear filters
The service provided to our company by Textellent has allowed us to retain our clients and gain new clients within the past year. Without this service we would not be able to continue to serve our clients at large.
By Juanita Buie Luciana C.
Today, I had the pleasure of speaking to Courtney regarding uploading my list of clients, she was not only knowledgeable about the system and help me with my list but went the extra mile to show me how to use the system more efficiently. I highly recommend Textellent, they have great customer service and awesome tech support.10+
By Yanina U.
great helping tools
By MARC H.
Working with Sarah was Awesome! She is incredibly knowledgeable. She walked me through the process of getting my system updated and created a "One Step" process to keep it updated.
By Ernest N.
I have used textellent for a few years now, It is easy to use, the customer service is great. You can always Get an Agent on the line to help.
By Lashenna M.
I was very impressed with the amount of time and assistance that your employee took to explain everything and answer all my questions. This is definitely a 5 start company. Thanks
By Miguel R.
I have been with Textellent for several years and I love their services. I love the fact that I can stay connected with my tax clients after tax season is over. They are a great marketing tool.
By Linda B.
I am truly delighted by the wonderful services from the Textellent team. My customers are even more excited to receive a birthday greeting, or a reminder to complete their taxes. This service is definitely an asset to my office, and worth every penny
By John
