Poor Quality, not as advertised and sizes a joke!
First and last time I will buy here. Shirts were not as advertised in any way, and sizes were ridiculously wrong! Supposed to stretch?? Poor quality overall and very poor customer service!
By IVAN (.
Sunday, November 8, 2026 · Customer reviews of US businesses
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120 reviews
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At tenderplanets.com we love every passion and interest on Earth because it is a reference to your UNIQUENESS. And to spread exactly that...is our core vision
tenderplanets.com (tenderplanets.com) has 120 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
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First and last time I will buy here. Shirts were not as advertised in any way, and sizes were ridiculously wrong! Supposed to stretch?? Poor quality overall and very poor customer service!
By IVAN (.
They are frauds. Never buy from this company. The size indication is completely false. I ordered pants size XL. They indicated that size XL is between 38.5 and 42 inch. I am 39 inch, so that should have been ok. When they arrived they were even a tight fit on my son who is 34 inch. Their excuse was that it was what I ordered and if I wanted to they would offer 4USD as a compensation on an order of 100USD. So tell me if they are a fraud or not.
By Unknown
Ordered an item in December 2022 after numerous emails still no item, no refund and just sent tracking numbers to let me know where my item wasn't! DO NOT USE THIS COMPANY
By Jacqueline H.
I found it incredible that sent me a shirt which was too small and said that why don’t you give it to one of your friends ?? Lol 😂 all I wanted to do was to exchange it to a bigger size I’ve never known a company like it beware do not use them
By Third
This is a shocking company to deal with, beware!!! I placed my order on the 29th Nov 2022 and after about 50 emails back and forth trying to find out where my shirts were, I finally received them today (100+ days later). At no point in time did they know where the shirts were and emailing me links to a website which was tracking my parcel and just pure incompetence. Now onto the shirts I received, I bought 3 shirts exactly the same just different colours, yet the one shirt isn't even the same material and the quality of all 3 shirts is horrendous plus I had to pay massive import duties for these terrible low quality shirts. Please be very careful and order anything from them at your own risk!
By Leon L.
Scam alert! Fake tracking numbers! And lies since day 1!
By RvB
Caution: The quality is simple, buttonholes fray the first time. Was delivered under "L" a mini size, not for a normal-sized European. Exchange was immediately rejected with the reason: "bought is bought". Highlight the recommendation to look for someone who fits.
By Bi J.
DO NOT use this company. Ordered trousers and when measured they were not the size according to the packaging. They will not exchange or refund, customer services are a joke. Avoid at all cost, quite literally.
By Alastair G.