Solid service
Looking forward to my trip, seems like this will be incredibly helpful for keeping in touch with our hosts abroad and our family at home!
By Allen G.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
316 reviews
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Telestial.com - SIM card, SIM cards, International GSM Prepaid SIM cards, local SIM card, roaming SIM cards, and unlocked GSM World cell phones for a variety of destinations such as Italy, France, UK, United Kingdom, Greece, Russia, Spain, South Africa, United States, Canada, Mexico, Egypt, India, Australia, New Zealand etc
Telestial Inc. (telestial.com) has 316 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 70 reviews with 4 stars · Clear filters
Looking forward to my trip, seems like this will be incredibly helpful for keeping in touch with our hosts abroad and our family at home!
By Allen G.
We ordered a sim card and minutes for our trip to Europe. Sim card was easy to install and activate. Love that it has a US number and an international number, so family can call free from the US, but calls are free for us when folks call the international number. It works fine in the US and we are optimistic it will work just as well in Europe. Tip: preload all the hotel, tour and travel numbers you might need in Europe as contacts so you don't have to dial long numbers when you are in a hurry.
By Amy
Had to get an international phone and SIM for my daughter's trip abroad. Out of the many companies on the internet Telestial was easy to understand and able to accommodate a world phone, SIM, 2 numbers, DATA plan, and easy way to sign in to review your account, journal, and add time when needed. Even their customer service representative was polite, professional, and able to answer all my questions. Overall I very good experience.
By Paul D.
Delivery was as fast as advertised, worked like a charm. Activating it was no problem and data worked right away. My account's missing the $10 airtime that should be included, so I wrote support and am looking forward to have that resolved. Eventually it'll work perfect, I suppose.
By Wolfgang
The order process is not too complicated. The delivery is quick. The concept of one Service, two numbers is new to me. Now I need to learn how to apply the North America phone number and hope that it will work as smoothly as the delivery.
By E C.
Just received my phone in the mail. It came in a timely fashion. Looking forward to getting it set-up. Customer service has been helpful so far. I will probably have more questions as I get it set-up, but the instructions look easy. Looking forward to using it in Europe!
By Annette B.
while I wish my credit would last longer than the few months without using the phone, it works ok for traveling. Customer service has been helpful, though the wait time is often long.
By Jean L.
Decent phone for the $. Customer service was helpful. Thanks, Illya
By Illya B.