Great software
Great software, always striving to improve with updates, and super customer service.
By John
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
395 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.
TechSmith Corporation (techsmith.com) has 395 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 250 reviews with 5 stars · Clear filters
Great software, always striving to improve with updates, and super customer service.
By John
Excellent follow up
By Claire K.
Quick and helpful!
By Jamie
TechSmith Support responds quickly, provides relevant answers, and offers tips for using their products. It's my favorite tech company, next to Apple!
By Sharon L.
Very good products and even better support. The support team has promptly responded to questions with answers and advice. Even when deficiencies in the products were present, they advised with temporary workarounds until the issues could be improved in future versions.
By Happy C.
A clear quick respone to my question.
By Jean
Easy to use and intuitive.
By Grace
Wen was especially great into my queries and he got the answer I need in no time. Would definitely want Wen to assist me in the future.
By Kent