Exceptional service!
Timing and regular notifications make for an exceptional service! Not to mention the exquisite quality of the product!
By Carolina
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
718 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Tea Runners is the world's finest tea club. Every month our members receive a curated collection of four of the world's best loose leaf teas, along with tasting notes and brewing instructions.
Tea Runners (tearunners.com) has 718 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Timing and regular notifications make for an exceptional service! Not to mention the exquisite quality of the product!
By Carolina
Great tea! Whenever my package arrives (a gift from my youngest), I have to fight the rest of my family for a selection of what has been sent! There is a great variety of fresh tea & we haven't had a bad cup yet.
By Patricia
a very interesting idea. I enjoyed a cup of tea instead of coffee and being able to taste all these different flavors is quite exciting
By Nini
I received a subscription to Tea Runners as a holiday gift and have been beyond pleased with the selections, quality, and customer service. The sample packets are generously sized and informative, with labels providing information on origin, steep time, and flavor profile of the contents. I have never used a subscription service, but I will be continuing this one once the gift has expired.
By Dina
I’ve been a tea drinker since childhood, but never really delved into different types of tea and the brewing temperatures required, etc. I’ve learned so much with just my first box and love three of the four teas. It’s so enjoyable to watch the various types of leaves unfurl.
By JANICE
I got a bimonthly subscription for Christmas. It was very easy to change my preference on tea. Also the teas were amazing! I want to buy them all! High quality teas! Great for you... or as a gift!
By Sara
Good variety for selection of fresh uncrushed tea. Works well in a larger tea ball, a teapot steep and in a Breville tea maker.
By Polarbear
Really nice, generous portions for all the teas. High quality and the opportunity to try something new!
By Peggy