Fun but with a little caveat
Pros: Exciting and fun service. I looked forward to monthly shipments. Some tasty teas. Cons: Not any organic selections, which was disappointing.
By Amy
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
718 reviews
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Tea Runners is the world's finest tea club. Every month our members receive a curated collection of four of the world's best loose leaf teas, along with tasting notes and brewing instructions.
Tea Runners (tearunners.com) has 718 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 51 reviews with 4 stars · Clear filters
Pros: Exciting and fun service. I looked forward to monthly shipments. Some tasty teas. Cons: Not any organic selections, which was disappointing.
By Amy
I love the teas and being able fo switch teas out. But the labeling on the teas seem to be off sometimes. Sometimes will not list if you can resteep or not. Just guessing. Or labels on the bags could be more clear
By Garrett
Response from Tea Runners· Jun 19, 2020
Hi Garrett, in general we suggest resteeping on pure teas, but you can try to resteep anything as long as you're still enjoying it :)
Very good- I like some fruit, but not a fan of pineapple or coconut. Thanks
By Jeremy
I’m not a big fan of your fruit laden teas. All the others have been fantastic!
By Stanley
Nice tea I drink it everyday
By Eng Jun H.
I wish there was an option for sweet versus spicy herbal teas. There were several spicy options in my samples that I want a big fan of and seemed like a waste. But most of the tea was good!
By Danelle
Tea was fantastic as usual. However, too much black tea. More variety needed.
By Tema
Response from Tea Runners· Feb 4, 2020
Hi Tema, thank you for your feedback. Don't forget you can swap for teas from other boxes to customize the box to your preferences! We're also working on an even deeper level of customization that will allow you to get whatever kinds of teas you want in every box.
Tea is very good! I have been using 2 tsps for enhanced flavor and my oversized tea cup. Especially like the Carrot Cake Rooibos!
By Lynne